Increase in number of Cash Dispensers & Cash Recyclers, increase in debit & credit card   penetration, rising bank’s demand for outsourcing managed service and entry of local and international players in the market will be the key factors driving growth in Indonesia ATM Managed Service Market.

Analysts at Ken Research in their latest publication “Indonesia ATM Managed Service Market Outlook to 2023 – By ATMs (On-Site ATM, Off-Site ATM, Mobile ATMs), by Service (Cash Management Services, ATM Repair & Maintenance, ATM Site Maintenance & Others- Journal Management & ATM Reconciliation), By ATM Machine (Cash Dispensers, Cash Recyclers) and By Cash Management Services (Cash Replenishment Service, Cash-in-Transit, Others – Cash Processing, Cash Vaulting & Cash Forecasting)” believes that an increase in the number of ATMs, Adoption of cards by the people and Increase in number of ATMs outsourced by Bank would surge the overall revenue generated in Indonesia ATM Managed Services Market. The market has witnessed a positive CAGR of close to 5% in terms of revenue generated by managed service providers from ATM managed services, during the review period 2013-2018.

The rise in the Number of ATMs in Indonesia: Indonesia ATM Managed Service Market has witnessed strong growth in ATM Managed services owing to the increase in the number of ATMs. During the review period, 2013 to 2018, the number of ATMs in the country has increased at a CAGR of close to 7%. The introduction of a new breed of ATM machines such as cash recyclers, touch screen ATMs, mobile ATMs, and self-service machines in the market will ensure more transactions in an ATM as these machines provide a bunch of services apart from cash withdrawal including funds transfer, updating passbook, statement inquiry, bill payment and others. Increase in the number of transactions will have a positive impact on revenues of managed service providers.

Innovative Strategies adopted by managed service providers: Players operating in the ATM managed Service Market have consistently adopted innovative strategies in order to gain a competitive advantage. The managed service providers are focusing on increasing the number of ATMs managed in the country by offering quick response time, technological advancements in their offerings and more flexibility in terms of pricing. Indonesia, being one of the biggest nations in terms of population & ATM install base in South East Asia, various global players are finding it attractive to enter the country. Diebold, NCR, Hyosung, GRG & OKI are the few global ATM managed service providers extending ATM managed services in the country.

Promotion of Financial Inclusion by Bank Indonesia: Indonesia observed maximum growth in a number of bank accounts (citizens aged 15+) from 19.6% in 2011 to 48.9% in 2017. Having a bank account gives access to banking & financial services such as ATMs, credit cards, debit card services, bill payment, and remittances. It is expected that robust initiatives taken towards financial inclusion in Indonesia will have a positive impact on a number of transactions in the country.

Key Segments Covered in Indonesia ATM Managed Service Market:-

By Type of ATMs (On the basis of Number of ATMs)

On-Site ATMs

Off-Site ATMs

Mobile ATMs

By Service Offerings (On the basis of Revenue)

Cash Management Services

ATM Repair & Maintenance

ATM Site Maintenance

Other Services- Journal Management & ATM Reconciliation

By Type of ATM Machine (on the basis of Number of Machines)

Cash Dispensers

Cash Recyclers

By Service offerings of Cash Management Companies (On the basis of Revenue)

Cash Replenishment Service


Other cash management services including cash processing, cash vaulting & cash forecasting

Key Target Audience

Managed Service Providers

Major ATM Suppliers / Vendors

Cash Management Companies

Banks (Private, Commercial, State)

Bank Indonesia

Otoritas Jasa Keuangan

Government Institutions


Facility Management Companies

Time Period Captured in the Report:-

Historical Period – 2013-2018

Forecast Period – 2019-2023

Companies Covered:-

Diebold Nixdorf

PT Swadharma Sarana Informatika

PT Bringin Gigantara

G4S Indonesia

NCR Corporation

Nawakara Security Solutions

Transnational Solutions

PT Advantage

Abacus Cash Solutions

PT Tunas Artha Gardatama


Citra Inti Garda Sentosa (CIGS)

PT Sectoor Indonesia

Trans Dana Perdana, PT

Universal Security

Wiratanu Persada Tama

PT Usaha Gedung Mandiri


Brown Label ATMs in Indonesia

Cash Management Market Indonesia

Electronic Journal Management Market Indonesia

Investment Indonesia ATM Services

Number of ATM Transactions Indonesia

Indonesia Penetration ATMs in Rural Areas

White Label ATMs in Indonesia

Indonesia ATM Repair Market

Indonesia Cash Management Companies

Indonesia ATM Market Revenue

Indonesia Cash Management Service Market

ATM Vendors in Indonesia

ATM sellers in Indonesia

Cash management companies in Indonesia

Cash Withdrawals in Indonesia

Indonesia Banking Industry

Unbanked Population in Indonesia

Underbanked Population in Indonesia

Number of ATMs in Indonesia

To Know More, Click On The Link Below:-

Indonesia ATM Managed Service Market Outlook to 2023

Related Reports:-

India ATM Cash Management Market Forecast to 2023 – ATM Replenishment, Cash in Transit, Cash Pickup and Delivery and Vaulting Services, Bullion Management, and Cash Processing

India ATM Market Outlook to 2023 – By ATM Supply, Managed Services (ATM Repair, Maintenance and Other Services, Transaction Processing, Cash Reconciliation Statement, Content and Electronic Journal Management) & Cash Management (ATM Replenishment, CIT, CPD)

Saudi Arabia ATM Managed Service Market Outlook to 2023 – By ATMs (On-Site ATM, Off-Site ATM, Mobile ATMs), by Service (Cash Management Services, ATM Repair & Maintenance, ATM Site Maintenance), By ATM Machine (Cash Dispensers, Cash Recyclers) and By Cash Management Services (Cash Replenishment Service, Cash-in-Transit, Others – Cash Processing, Cash Vaulting, Cash Reconciliation & Cash Forecasting)

Contact Us:-

Ken Research

Ankur Gupta, Head Marketing & Communications