HP printers are one of the best printing devices available to us, and we enjoy working on it. However, it is frustrating when you are unable to connect it to the Mac. It can happen sometimes but not always. If you’ve encountered this issue, then here is the solution.
You can reset the printing system and clear any errors in the system.
Reset Printing System
- Click on the Apple Menu and then click on the System Preferences.
- After that, click on Print & Fax, Print & Scan or Printers & Scanners option.
- Now, you need to right-click on the Printers window and then click on the Reset Printing System option.
- Now click on the Reset button from the confirmation window and then enter the password for the system.
Use HP Print and Scan Doctor
HP print and scan doctor for Mac is a free diagnostic tool provided by HP to help the users in resolving printing or scanning issues with their system. If you are having a scanning related issue in the computer, then you can use the HP scan doctor from the tool.
You need to open the tool and then click on the scan button to perform the diagnostic of the system. After that, the tool will diagnose the issue and fix the problems automatically. However, if the problem is related to drivers, then you might need to do it manually. There HP scan and print doctor will not be of much help.
Reinstall the HP driver and software – Yes, when the driver in the system causes the issue, then you need to reinstall or update them. It is straightforward to update the drivers on a mac, and you can look for the instructions on the official HP website for the re-installation process of HP drivers on Mac.