The global telecom analytics market was valued at USD 3.52 Billion in 2019 and is estimated to reach USD 9.89 by 2026, expanding at a CAGR of 14% during the period, 2019 – 2026. The growth of the market is attributed to the increase in adoption of analytics. Additionally, increase in vulnerability to attacks and rise in suspicious activities across enterprise verticals and enhanced consequences for revenue management are driving the market.

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Telecom analytics provide a compendium of business intelligence (BI) technologies that are utilized for fulfilling the complex demands of the telecom industry. Offering better visibility in the core operations of internal processes and customer churn rates are some of the key features of telecom analytics. An enterprise-wide telecom analytics is used to acquire insights into various streams of customer management, risk and compliance management, workforce management, network management, and sales and marketing management.

Segments Covered in This Report:

By Deployment Models:

  • On-premises
  • Cloud

By Applications:

  • Customer Management
  • Sales and Marketing Management
  • Risk and Compliance Management
  • Workforce Management
  • Network Management

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By Components:

  • Software
  • Services

By Regions:

  • Asia Pacific
  • North America
  • Latin America
  • Europe
  • Middle East & Africa

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