Telecommunications is one of the fastest-growing industries that use artificial intelligence (AI) for many applications, such as to improve customer experience and network reliability. Moreover, AI helps improve the efficiency of telecom networks. Moreover, AI focuses on building intelligent machines with the help of human intelligence such as translation between languages, decision-making, speech recognition, and visual perception. The main application of AI in telecommunications is for network management.

The advent of 5G and Internet of Things (IoT) technologies is expected to aid in the integration of AI into the telecommunication industry to build future networks. According to Verizon’s CEO (telecommunications company), half of the United States will have access to 5G networks by 2020. Mobile networks have to deal with heterogeneous data coming from around the world and from a wide variety of network types, and thus, they should work in real-time. AI plays an important role in this case because it is used to predict and analyze issues faster than humans. AI is expected to make 5G more open enabling connectivity to predictability.

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