Many businesses choose to outsource their IT to a managed service provider, which manages and assumes responsibility for delivering a defined set of IT services on behalf of the business. This process is becoming increasingly common in large businesses and organizations, due to the many associated benefits:


The cost of investing in top-range technologies and hardware can be extremely high. A well-managed service provider will employ the best technologies so that the customer can enjoy the benefits of carrier-grade solutions without the initial expense. Fixed contracts and monthly payment schedules allow a business to have a budget for its IT management, with no unexpected upgrade or maintenance costs. Outsourcing IT services also reduces the need to hire in-house specialists to manage your IT networks or frees up alternative existing specialists’ time to focus on more strategic projects.


Managed service providers possess specialized IT skills that may well exceed the levels within a business. Having round-the-clock access to these skills can prove an invaluable asset, and can also save money that would otherwise be invested in training staff or hiring specialized freelance technicians.

Future-proof technology

Leading managed service providers use the best technologies and hardware available to deliver the best possible IT solutions. Technology and hardware are updated regularly, at no additional cost or stress to the customer. By using storage and server virtualization, upgrades can be performed with little or no business impact. The constant practice of upgrading technologies means that no managed IT services become obsolete.

Converged Services

A managed service provider can deliver all your IT services over a single “converged” network. Not only does this save money on infrastructure, but it also provides productivity benefits as a staff is able to access voice and data applications when working from home, or anywhere else.


The ability to centralize all your servers and applications in a managed data center improves staff performance and productivity, as staff members have access to data and applications over a centralized network, regardless of the time of day or location. Centralized data centers in the network can also provide around-the-clock access to virtual services, as well as backup and storage files.

To know more about how managed IT services Franklin will help your business grow, you can also contact your local IT support company too.