The year 2020 pushed the world into a technological revolution. The digital ecosystem proved to be a game changer. The pandemic changed our lives, our work culture, and gave rise to new trends and innovations.
It changed not only seemingly peripheral things, but also the very perception of technology and its role in our lives.
As companies around the world invest in innovation and risk aversion, 2021 can be thought of as a year that will see an increase in new technologies and disruption.
Here, we try to analyze some technologies and trends that will rule the future.
Contactless payments: One of the main trends that emerged from the coronavirus outbreak is contactless payment. Customers can pay with their RFID debit or credit cards or chip cards without having to swipe the card. Already in place before the pandemic hit the world, this technology will only make further improvements in the future.
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Phygital Stores: Phygital may sound like a fancy term, but it’s nothing more than a combination of physical and online stores. With the lockdowns affecting retail stores, it was necessary to come up with a concept that doesn’t hamper business and keeps the customer experience a priority. It created an ecosystem by bringing together the physical experience of shopping and digital technology.
Behavioral Internet: IoT will emphasize health technology, security, and customer experience. On top of this, expect the Internet of Behavior to shape the post-pandemic world. This may involve the use of sensors to detect whether employees wash their hands and wear masks. This data will be collected to analyze behavior patterns. And this can be expected in other spheres of life such as public health, road traffic and more.
Blockchain Technology: According to predictions for 2021, blockchains will spread to Omni-Experience ecosystems reducing transaction costs by 35 percent. Global supply chains through blockchain services will become more collaborative, allowing customers a better experience.
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HR technology: With the rise of remote jobs, the focus will be on HR technology and more automation. It will also lead to the EX or employee experience, which will be the buzzword in the future, primarily highlighting the experiences of remote employees. Businesses will focus much more on EX, as this will be the yardstick for their success and brand reputation.
Distributed cloud: Cloud-based technology is another domain that saw a surge during the pandemic. In the midst of this, a new trend that is predicted is the distributed cloud, with cloud services assigned based on geographic location. This technology has many advantages, such as less latency, lower costs, and physical proximity.
conclusion
New technologies will establish the new normal for the world. The post-pandemic era will see a host of new trends. At Daffodil, we constantly strive to leverage emerging technologies and help companies grow by putting those technologies into practice. If you are looking for support, solution or consultation, let us help you. Our team of experts is here to provide you with solutions for your business goals and vision.
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