In order to use Alexa or any of the Alexa powered devices such as echo, it is very essential that you have a powerful Wi-Fi internet connection. Without the Wi-Fi, the Alexa is going to act as a traditional Bluetooth speaker, and it will lose all the fancy features which are dependent on the data network. There are some users where you will be experiencing some issues such as the Alexa Won’t connect to Wi-Fi Or you might also face an issue where it keeps on disconnecting and you do not know why. If that is the case, then we are going to help you resolve the issue. Alexa is a great device through which you will be able to play all your favorite songs, turn off and on your types of equipment and control the lights of your home.
There are some ways through which you will be able to resolve these issues.
Let us have a look at the steps through which you will be able to resolve the issue of Alexa won’t connect to Wi-Fi.
Restart the Wi-Fi Router And Echo:
This is the reminder to every issue that you face with any gadget that you need to try restarting the device in order to resolve the issue. When you simply reboot the device, it is going to fix it easily. In order to reboot the device, there are some steps that you must follow. In order to restart the router, the first thing that you need to do is switch off the router and then unplug the device. After that wait for a few seconds and then reattach the cables back. When the cables are attached back again, see whether you are able to resolve the issue or not. If you are not able to resolve the issue, then you need to follow the next step.
Connect Wi-Fi Properly:
When you are setting up the Alexa unit, it can be a very challenging task as there are many things that can go wrong.
In order to resolve the Wi-Fi issue, we would suggest that you should set up the device again. You need to make sure that you are following the right steps in order to fix the echo setup issues.
Make Sure that You are Connected to the Right Wi-Fi Network:
There are some users who have more than one Wi-Fi connection at their place out of which sometimes only one is working properly. If you have linked the Echo to both devices, then you need to verify that it is connected to the right one. Alexa won’t connect to Wi-Fi.
In order to check that, you need to open the Alexa linked app with the Echo and then tap on the devices at the bottom.
Tap on the Alexa and echo and see to which device your echo is connected.
This is the app that is going to take you to the echo device settings. Then confirm whether or not the Wi-Fi name is under the same Wi-Fi network option or not.
If that is not, then you have resolved the issue, if it is under the same Wi-Fi network, then you must try on the next step.
Update the Wi-Fi password:
There are at times when you are entering the wrong passwords which might cause the Wi-Fi issue.
In order to resolve this issue, you need to update the password of the Echo. in order to update the password, you are required to go to the settings in the Alexa app and then tap on the change next to the Wi-Fi.
After that follow the on-screen instructions in order to set up the Wi-Fi. This might help you resolve the Alexa won’t connect to the Wi-Fi issue.
If you are still not able to resolve the issue, then you can get in touch with our experts at Alexa customer service and we will help you resolve the issue.
