According to users, Windows Defender error code 0x80070015 can sometimes appear on your system, and speaking of this error.

  1. Install the latest update
  • Open the Settings app. You can do it quickly by pressing the Windows key + I.
  • When the Settings app opens, go to the Updates & Security section.
  • Error code 0x80070015 Installing Windows 10
  • Then, Click on the Check of Updates button.
  • Error 0x80070015 Windows Update
  1. Remove all third-party antivirus software
  • If you get Windows Defender error 0x80070015, it may be due to your antivirus software.
  • If you are using another tool with Windows Defender, they recommend that you disable or uninstall that tool.
  • After that, the problem should be completely resolved. If you’re not happy with Windows Defender, you can always switch to another antivirus software.
  • If you need a reliable antivirus that does not cause problems with your system, they strongly recommend that you consider Bitdefender.
  1. Uncheck the drive that does not exist in the custom scan.

Some users have reported certain bugs in their custom scans. According to them, choosing an empty drive or USB stick will hang the defender. So what you want to do is ignore or uncheck these drives. After that, the custom scan should work fine.

  1. Reset the Windows Update service
  • Press the Windows key + X to open the Win + X menu.
  • From the list of results, select Command Prompt (Administrator) or PowerShell (Administrator).
  • Error 0x80070015 Windows Update

When the command opens, run the following command:

  • Net stop wuauserv
  • Net stop cryptSvc
  • Net stop bit
  • net stop msiserver
  • RenC: Windows software distribution SoftwareDistribution.old
  • RenC: WindowsSystem32catroot2 Catroot2.old
  • Net start wuauserv
  • Netstart cryptSvc
  • Net start bit
  • Netstart msiserver

According to users, the Windows Update service may interfere with the system and display Windows Defender error 0x80070015. Running these commands will reset the Windows Update service and resolve the issue altogether.

  1. Rename the CBS.Log file
  • Open File Explorer and change to the C: WINDOWSLogsCBS directory.
  • Find the CBS.Log file and rename it to something else.
  • Error code 0x80070015 Installing Windows 10
  • According to users, Windows Defender error message 0x80070015 may appear due to a problem with the CBS.Log file. To work around this issue, you need to find and rename the CBS.Log file. Then check if the problem is resolved.

After your PC restarts, try renaming the CBS.Log file again. After successfully renaming the file, change the startup type of the Windows Module Installer service to the default value.

  1. Create a new user account
  • First, you need to, Open the Settings app and then go to the Accounts section.
  • Select Family and Others from the menu on the left. Then click the Add Others to This PC button.
  • Select No login information for this person.
  • Go to Add User Who Doesn’t Have a Microsoft Account.
  • Enter the required user name for the new account and click Next.
  • If you get Windows Defender error 0x80070015 on your PC, there may be a problem with your user account. A corrupted user account can cause this issue and you will need to create a new user account to fix it.

After creating a new user account, modify it to see if the issue goes away. If you’re happy with your new account, transfer your files to your new account and start using it instead of your old account.

  1. Repair system files
  • Open a command prompt as an administrator.
  • When the command prompt starts, type SFC / scannow and press Enter.
  • Error code 0x80070015 Installing Windows 10
  • The SFC scan will start. The SFC scan may take about 15 minutes, so don’t disturb it. 
  1. Perform a system restore
  • Press Windows Key + S to access System Restore.
  • Select the Create Restore Point option from the menu.
  • 0x80070015 Windows Store
  • Error code 0x80070015 Windows 10 installation
  • System Restore will begin. Click the [Next] button.
  • Error 0x80070015 Windows Update
  • If possible, check the Show more restore points option.
  • Select the desired restore point and click Next.