The rapid pace of technological evolution has led to the development of smart systems that are highly advanced in nature. The advancements taking place in information technology have changed the alignment of the educational curriculum in this direction. Dedicated colleges are coming up that are providing specialized courses in computer science and information technology. Most of these colleges are proliferating around the national capital in India in general and in Ghaziabad in particular. The best MCA College in Ghaziabad is ABES which is known for its high academic standards and academic excellence.

It is important to understand the rapid developments that have taken place in information technology and have prompted educational institutions to teach such courses.

Artificial intelligence

The prime driver behind the technological change that we are witnessing in the present times is undoubtedly artificial intelligence. Artificial intelligence has led to the development of modern systems that are blessed with self-learning capabilities. This technology has also been at the center of the development of smart systems and also the automation of various processes. These systems have improved customer service and have enhanced the levels of human-machine interaction.

Artificial intelligence has contributed significantly in the field of education, health, medicine, manufacturing, retail, logistics as well as communication technology. Smart systems have also prioritized the internet of things and cloud-based systems in the present technological era. As such, the levels of automation that we are witnessing in the present times is a direct consequence of technologies powered by artificial intelligence.

Zero-knowledge proofs

It is beyond doubt that the advent of modern intelligent technologies has constantly improved the digital footprint. A large number of people in the present times are relying on digital transactions to carry out their daily businesses. The frequency of purchasing cryptocurrencies has also increased given the popularity that these currencies have attained in a short span of time. However, one of the limiting factors of cryptocurrencies is that the transaction is not private in nature. This means that the information about the purchase of a cryptocurrency is put in the public domain. Zero-knowledge proof is one of the important measures to protect the privacy of individuals. Zero-knowledge proofs are essential in keeping the details of a transaction anonymous. It needs to be noted at this point in time that zero-knowledge proofs are often very difficult to set up. This may lead to that particular cryptographic key being compromised. This can put the entire financial system at risk. Hence, there is a need to make this system more secure in the future.

Business intelligence

The advancements that we are seeing in the domain of business intelligence are a direct consequence of artificial intelligence. For instance, the various e-commerce giants are dependent upon artificial intelligence technologies for driving their business growth. Some of the novel features in e-commerce like predictive analytics, customer recommendation, and customer segmentation have rapidly led to the growth of online businesses. Various digital marketing campaigns rely on customer analytics in the present times. Various tools of customer analytics are dependent upon artificial intelligence systems for their functioning.

Businesses in the present time have undergone a paradigm shift. Decision Sciences are behind the quantitative decisions of an organization. The decisions of organizations are also driven by various types of visualization techniques. Tools like data studio are used to interpret complex data sets in a simple manner and derive useful insights that were not possible before.

The customer grievance redressal mechanism and customer service have been drastically improved with the help of chatbots. Chatbots are equipped with natural language capabilities and interact with customers in real-time to give them a smooth shopping experience. Chatbots can also help in the promotion and marketing of various types of products and services that are critical in the growth of an online business.

The way ahead

There have been a lot of advances that have taken place in the domain of Information Technology with inputs from artificial intelligence, machine learning as well as data science. In the future, the scope of these technologies would increase further and new application domains would be brought under the umbrella. There might be a demand-supply mismatch given the pace at which technology is progressing. This calls for a reskilling program that is able to train our employees for future enterprises. Changes will also have to be impacted in our learning systems so that future professionals stay abreast with the latest technological development.