The users can get in touch with the customer support team of Roku through the following ways.

  • Email: If the users face issues while using Roku services, they can quickly share their queries with the Roku support team via email. The customer support experts will try to resolve their problem as soon as possible.
  • Phone: If the users need real-time assistance from the Roku support team, they can get in touch with the experts over the phone call. The customer service experts will guide the users to solve their queries.

How does Roku Support help users?

The Roku Support team helps users in the following ways.

Getting Started- Setup & How-to: 

  • The users can get help in getting started with Roku devices, including connecting devices to TV, setup, linking Roku devices with an account at roku.com/link, subscribing to services, adding channels, and more.

Remote & Accessories:

  • In this, the users can get help with Roku remotes and accessories, including setting up TV volume & power control, pairing a remote, using power adapters, voice commands, cables, wireless speaker, and headphone accessories.

Network- Wireless & Wired Connections:

  • Here, the users can get help in troubleshooting network issues, including connecting the Roku device to public networks, home Wi-Fi network, troubleshooting ethernet connections & wireless issues, and optimizing streaming performance.

Roku Device Features, Settings, & Update:

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