Introduction:

Traveler, you are bound to have changes in your schedule as lives are hectic and are always sure to change. Do not worry, as Cebu Pacific allows you to cancel your tickets whenever you want and get a complete refund. Read below to know more about Cebu Pacific’s air cancellation and refund policy. For more doubts, you can Read the blog below. For more information contact on their toll-free number for clearing your doubts.

(02) 87020-888 (Manila) or (032) 230-8888 (Cebu).

Cebu Pacific cancellation policy –

  • The airline permits passengers to cancel a booking.
  • Moreover, the refund is in the form of a Travel fund that passengers can use 90 days from the date of its issuance.
  •  Moreover, the talent fund can be redeemed through ticket offices, airport desks, or the call center of Cebu Pacific.
  •  Upon cancellation of the flight by Azores Airlines,
  • The airline will, of course, inform the passengers.
  •  It will also provide passengers with a refund if they want it.
  •  Furthermore, the refund is equal to the fare paid if the ticket is unused.
  • On the other hand, Suppose the ticket is used, then a refund is equal to the difference present between the fare paid and the fare applicable for transportation/services used.

Cebu Pacific Cancellation Process –

  • Go to Cebu Pacific’s official website www.crupacifica.com Or dial +6 328 540 0393 (Agent number)
  •  Click to ‘Manage Booking”
  •  Enter the ticket details, booking number, and passenger’s last name.
  •  Select the flight ticket to change from the dashboard.
  •  Choose the ‘Request change “option 7. Now, confirm the change request
  • Once done, make sure you receive a confirmation mail from the airlines.
  • Contact Cebu Pacific to get a change.
  • You can also call the reservation department of Cebu pacific to request a change. Provide them with all the details required to initiate the change. If you book your flight via a third party, you need to speak to the travel agents directly to get your refund.

Cebu Pacific Cancellation Charges –

  • Brunei         BND 75        BND 95
  • Cambodia   USD 55        USD 75
  • China            CNY 370     CNY 470
  • Hong Kong  HKD 430     HKD 550
  • Indonesia    USD 55       USD 75
  • Japan            JPY 6,000    JPY 10,000
  • Macau          MOP 470    MOP 580
  • Malaysia      MYR 180     MYR 230
  • Singapore    SGD 75       SGD 95
  • Taiwan        TWD 1,700  TWD 2,000
  • Thailand     THB 1,800   THB 2,300

Cebu Pacific cancellation and refund policy

Cebu Pacific refund policy –

  • Cebu Pacific permits passengers to get a refund. However, certain fares may be non-refundable.
  • Moreover, the refund is equal to the fare paid if the ticket is completely unused. On the other hand, if the ticket is used, the refund is similar to the difference between the fare paid and the fare applicable for transportation/services used.
  •  In addition, the refund value will depend on the conditions attached to the ticket and following the Air carrier’s regulations. The airline will also only refund the unused portions of the ticket.
  • In addition, the airline will refund the ticket to the person named on the ticket or whoever paid for the ticket, provided that satisfactory proof of payment is done.
  •  Lastly, the passenger must also submit valid photo identification of the passenger names on the ticket to get a refund.

Cebu Pacific Refund Process –

  • Go to Cebu Pacific’s official website www.crupacifica.com Or dial +6 328 540 0393 (Agent number)
  •  Click to ‘Manage Booking”
  •  Enter the ticket details, booking number, and passenger’s last name.
  •  Select the flight ticket to refund from the dashboard.
  •  Choose the ‘Request refund” option 7. Now, confirm the refund request
  • Once done, make sure you receive a confirmation mail from the airlines

Contact Cebu Pacific to get a refund –

  • You can also call the reservation department of Cebu pacific to request a refund. Please provide them with all the details required to initiate the refund. If you book your flight via a third party, you need to speak to the travel agents directly to get your refund.
  • Per the policy, if you cancel your ticket within 24 hours of booking, you can get a full refund from Cebu pacific airlines.
  • The 24-hour policy is applied to all ticket types. If you cancel the flight later, you will have to bear the cancellation fee in case of the refundable ticket and
  • there will be no refund for a nonrefundable ticket
  • How long does it take for Cebu Pacific to refund? If you have canceled your Cebu pacific flight and looking for a refund time. It depends on the situations below.
  • 1. If Cebu Pacific cancels the fight, you can expect a refund 90 days from the date of cancellation. Moreover, in case you want to fight, you can back it for free in these 90 days
  • 2 Cebu pacific will take around 7-10 working days to refund your flight ticket amount at it provides any incorrect details, so it will take six months to repay.

What is the Cebu Pacific customer service phone number & Email-id?

  • Email: DPO@cebupacificair.com.
  • Telephone: +63 (2) 8802-7169.
  • Mobile: +63 (998) 840-7547

Cebu Pacific cancellation policy after 24 hours –

After 24 hours, the cancellation is eligible for charges, and you will have to pay the costs for canceling your tickets at Cebu Pacific. According to the table given above, the cancellation charges can range between 50- $200

CONCLUSION:

In this blog, you can see the cancellation policies of Cebu Pacific and their refund policies, along with the cancellation and refund charges and processes. Hope that this blog clears up your doubts about cancellation and refund guidelines at Cebu Pacific.