A business can be made efficient, high performing, and more productive in several ways. From business process analysis to technological adoption, most businesses implement a couple of ways to work on the current operations and reduce the loopholes. Usually, business process modeling software is used at the first stage to orchestrate any new business operation or modify the existing ones.
However, before using this software, one should know the difference between the two most confusing aspects- business process improvement and reengineering. Unless and until the differences are cleared, the businesses can’t bring revolution and take the operations up by ten folds.
What are business process improvements and their workflow?
Business process improvement or continual improvement is the method through which the past or present business operations are analysed. With the help of the analytical reports, stakeholders can decide the plan and how the gaps can be filled.
It also defines the steps to improve business operations and enhance overall performance and efficiency. No new business process or operation is introduced, or complete transformation is supported.
What are business process reengineering and its workflow?
On the other hand, business process reengineering means the complete transformation of a business process. It involves changing everything involved in the process, from end to end. For example, a banking company uses simple desktop software to store all transactions.
But when it integrates blockchain ledger as the storage unit, the change can be termed business process reengineering. It means the earlier method is completely discarded, and the business adopts new technology or process.
BPI VS BPR- a comparative study
Although most businesses use business process modeling software to implement BPI or BPR, there are considerable differences between these two concepts. Below we have listed the major differences that one needs to know.
| Business process improvement | Business process reengineering |
| It is a method through which the past business operation is analysed, and new plans are made for improvement. | BPR is a concept through which an obsolete business operation is completely changed, ensuring not a single phase of the past operation is retained. |
| Business process improvement is a continuous process that every company needs to implement. | Reengineering a business process is done based on the customer and market requirements. |
| It is mainly done to improve functionality, bridge the gaps between goals and real-time operations, and enhance productivity. | It is done to change the business and make it more efficient. The method also helps the business adopt new technology or process and discard the old ones. |
| Implementation of minor changes for business process improvement takes about a couple of weeks. | On the contrary, changing an existing business process and integrating a new one requires intensive planning. Therefore, it is a time-consuming process. |
| Business process improvement does not have major impacts on other processes that do not require improvements. | Changing a specific business process from end to end can have major impacts on linked processes or operations in either a bad or good manner. |
| It brings small organizational changes that won’t affect the customers or the clients associated with the business. | Since it involves adding a new process instead of an existing business operation, it is considered a greater step and can impact the associated clients and customers. |
| To make the business process implementation strategy successful, incremental change in employee mindset is required. | On the other hand, business process reengineering requires a functional and in-depth change in the mindset. |
When to choose business process improvement and business process reengineering?
Business process improvement is required when a particular operation does not yield the expected result or there are several loopholes in the process that need immediate addressing.
On the other hand, you need business process reengineering when the existing operation has become obsolete and there is no way for salvaging the operation through improvements.
It is very challenging to choose between BPI and BPR. Therefore, you should understand the market and customer expectations and decide if the business operation can meet their expectation levels or not.
If there are slight discrepancies, go for BPI. But if the market has progressed and your business process is obsolete, you need to work on BPR.
Conclusion
Now that you know the differences between BPI and BPR, you can easily orchestrate the entire process on the business process modeling software. If you have any further doubt about the role of the software, you can reach out to Prime BPM for clarification.
