Different Airlines proffer some noteworthy services to their passengers for different needs. These specific services include assisting any passenger with limited mobility such as physical weakness due to operation, differently-abled, old age, illness, etc. Henceforth, similar to other airlines, being a reputed and efficient airline Air France also offers these special services.

Any person can avail assistance, including the booking of a wheelchair for the flight. This article aims to provide you with all the necessary information and procedures related to getting wheelchair assistance from Air France.

You can book Air France with wheelchair assistance through any of the following options. You just have to follow the given instructions appropriately of a specific method.

By Visiting the Air France Official Website

You can book a wheelchair in Air France right at the time of booking your tickets. Just follow the below process carefully.

  • Open the Air France official Page on your computer
  •  Go to the ‘Book A Flight’ Menu
  •  Go through the general booking process and press on ‘Continue’
  •  Passenger Details will pop-up on a new page
  •  Click on ‘Additional Services’ Menu
  •  Check on ‘Wheelchair Assistance’
  •  Also select the correct option against where you seek this assistance from the drop down
  •  Pay the difference in fares online
  •  An E-mail will be sent on your mail Id instantly with all the details.


By Using Saphir Support

This is a special service of Air France for customers’ convenience. You can dial the Saphir contact number for quick wheelchair assistance on flight booking. To know Saphir Support number follow the following steps.

  • Visit the Air France homepage
  • Go to “Help and Contacts”
  • Click on “Assistance to Passengers with Reduced Mobility”.
  • The browser will load the Saphir webpage, click on the dropdown menu by the name of the country.
  • Dial the contact number for example +1(800) 237-2747 Or +1(845)-459-2806, from the dropdown menu to Speak to a Live Person at Air France.


The process to bring your Wheelchair on board

People with limited mobility generally wish to bring their wheelchairs on board. You will find it interesting to know that Air France permits you to bring a wheelchair on board if your physical condition complies with special rules. Air France airline allow passengers   to bring either electric or manual two wheelchairs in form of checked baggage.

Thus, to avoid last minute hassle passengers are advised to book a flight at least 48 hrs before its scheduled departure. Furthermore, one should also reach the airport in person for the check in process at least 2 hrs earlier so that the Airline management team can bring out the most appropriate arrangements.