The QuickBooks (QB) file doctor is a tool that works with QuickBooks and assists in the easy diagnosis and timely resolution of errors within QuickBooks, especially the Network and company files. Despite the fact that this program is quite useful, users may come across various errors while operating it. There are several potential reasons that lead to QuickBooks File Doctor not working error. This article will provide you all the updated information on how to fix this error without exerting much effort.


Causes provoking QuickBooks File Doctor Not Working Error

  • Essential files related to QuickBooks or the QuickBooks File Doctor Tool may be corrupted.
  • The company file got impugned by malware or a virus.
  • The recent installation of QuickBooks File Doctor Tool was incomplete.


Various Methods to fix the QuickBooks File Doctor not working error

You can follow the below methods in order to rectify the QuickBooks file doctor not working or responding.

Method 1: Run the QuickBooks File Doctor manually

  • Run QuickBooks.
  • Open the File menu and choose Utilities.

  • Select “Repair File and Network Problems.”

  • The QuickBooks Tool Hub will get launched.
  • From there, open the QuickBooks File Doctor tool.
  • Browse for the company file and start the scan. If the QuickBooks File Doctor not working error pops up, head to the next method.


Method 2: Acquire the Backup of the corrupted company file

  • Open QuickBooks and click on the File tab.
  • After that, select the Open or Restore Company option.
  • Click Next after deciding whether to Open or Restore a Backup Copy.
  • After that, select Local Backup and then hit on Next.
  • Choose the company file.
  • Click on Ok and then hit on Next.
  • Choose the location from the Save In option.
  • Make sure to save as .QBW file extension.


Method 3: Disabling Hosting Mode

  • Open the antivirus settings and choose Web and Email Protection.
  • Click on Firewall and then choose System Services and Ports.
  • Next, hit a click on the Add button.
  • In the Services name field, enter eMule.
  • Fill in the Local TCP/IP ports using TCP data.
  • Enter the TCP information for QuickBooks under Local UDP Port.
  • Select All PCs under Open ports.
  • After that, select Save.
  • Finally restart the PC and reopen QuickBooks File Doctor to check if File Doctor is not opening error got resolved.


We hope that the information in this post was helpful to you and enabled you to easily fix QuickBooks File Doctor not opening error. If you run into any problems while proceeding with the aforementioned procedures, get in touch with our trained QuickBooks desktop support professionals via our helpline i.e., 1-800-761-1787.