QuickBooks is popularly known for its efficient features that enable businesses to file their taxes and pay their employees. To keep using the payroll features the user needs to update the payroll. But while downloading the payroll update sometimes a user can manifest QuickBooks Error Code 15215. This error comes with a message Error 15215 Unable to verify Digital Signature. But don’t worry we are here with the best methods to troubleshoot this error.

In this blog, we are going to discuss the main reasons that trigger QuickBooks Error Code 15215 and how to resolve it. You can connect to our dedicated helpline at+1-844-405-0907to directly gets connected to our customer support team.

See Also: Open qbb without opening QuickBooks

Major factors that trigger QuickBooks Error Code 15215:

  • Windows feature to verify the digital signature is not working.
  • Background programs are preventing QuickBooks to connect from the server.
  • Improper firewall settings are responsible for blocking connections.

How to troubleshoot QuickBooks Error Code 15215:

Solution 1. Set Internet Explorer Security Protocol to Use TLS 1.0.

  • Open your web browser and go to the advanced
  • Now Uncheck the Use TLS 1.1 and Use TLS 1.2 under the Settings option.
  • Now select Use TLS 1.0 and click OK to apply changes.
  • Now close the browser and restart your system and download QuickBooks payroll update

Solution 2. Turn your computer on Selective Startup mode.

  • Press the Windows + R together and open the run window.
  • Type MSConfig in the dialog box and click OK.

  • Now choose the Selective Startup option in System Configuration Utility Window.
  • Now deselect the Load Startup Items option and click OK.
  • Next, restart your system and open QuickBooks and download the latest Tax Table.
  • Now choose Normal Startup in the system configuration utility window and click
  • Now finally restart your system.

Solution 3. Open QuickBooks Desktop as Admin.

  • Close QuickBooks and right-click on the QuickBooks icon.
  • Now click Run as


We hope that the above-mentioned steps are helpful in resolving QuickBooks Error Code 15215. Remember that performing these steps is a technical task and to avoid any kind of data loss and mistake you are advised to apply these steps under guidance. You can also take help from our QuickBooks tech support at +1-844-405-0907anytime. We provide the best and most immediate services 24/7 to our customers.