Unfortunately, there’s no NBA 2K MT solution for this issue as of the date of writing. But, NBA 2K23 developer Visual Concepts and publisher 2K has acknowledged the “failed to log in to 2K Sports” error that keeps happening with the MyNBA2K23 application and has stated that a solution is on the way.

In a tweet, the @NBA2K account noted that before accessing the MyNBA2K23 application, users must already log into their account on their console or computer first. That means you should be accessible to the application in the event that you already have the active NBA 2K23 save file on PlayStation, Xbox, Nintendo Switch, or Steam prior to synchronizing your account to the app. However, it is true that a significant part of players are not able the application isn’t gone.

The moment is now, everyone Buy NBA 2K MT impacted by the issue won’t be able to utilize NBA 2K23’s face scanner feature as well as redeem Locker Room codes through the app. We’ll be updating this post once Visual Concepts and 2K have issued a fix to the “failed to sign in with 2K Sports” error.