The open-source platform Magento 2 is designed to provide online merchants with a flexible and customizable platform for building and managing an online store. Magento 2 offers a range of features and tools to help merchants manage products, process orders, handle payment and shipping options, and track inventory. 

It also includes various marketing and analytics tools to help merchants understand and improve their business. Magento 2 is used by small and large businesses worldwide to create and manage their online stores.

Interestingly, 100,000 of the total Magento stores run on Magento 2, all thanks to the platform’s flexibility. However, users may encounter a few common issues when working with Magento 2. In the next section, we will discuss the most frequently encountered Magento 2 issues and their fixes, or you can hire a certified Magento developer

404 Error on Product Pages

This is one of the most common Magento 2 issues. There are a few possible reasons why you might be experiencing a 404 error on product pages in Magento:

  • Incorrect URL structure: Ensure your product URLs are correctly formatted and match the structure defined in your Magento configuration. If the URLs are not correctly formatted, you may see a 404 error when accessing them.

How to fix this?

Make sure that you hire a good Magento development company, that your product URLs are correctly formatted and that they match the structure defined in your Magento configuration. If the URLs are not correctly formatted, you may see a 404 error when accessing them. If the issue persists, you should hire a certified Magento developer. 

  • Missing products: Ensure that the products you are trying to access exist in your Magento database. If you have deleted a product or if it was never properly created, you will see a 404 error when trying to access it.

How to fix this?

Ensure that the products you are trying to access are in your Magento database. If you have deleted a product or if it was never properly created, you will see a 404 error when trying to access it.

  • Extension conflicts: If you have installed extensions that modify the product page or the product URL structure, ensure that they are correctly configured and not causing any conflicts. Extension conflicts can sometimes cause 404 errors.

How to fix this?

If you have installed extensions that modify the product page or URL structure, ensure they are correctly configured and not causing any conflicts. Extension conflicts can sometimes cause 404 errors.

  • Server configuration issues: Ensure that your server is correctly configured and not causing any issues with your product pages. If you are using a third-party hosting provider, make sure that they are not experiencing any issues that could be affecting your site.

How to fix this?

Ensure that your server is correctly configured and not causing issues with your product pages. If you are using a third-party hosting provider, make sure that they are not experiencing any issues that could be affecting your site.

The Admin Panel is Not Working

There are a few possible reasons why you might be experiencing issues with the Magento 2 Admin Panel:

  • Incorrect login credentials: Ensure you use the correct username and password to log in to the Admin Panel. You can use the “Forgot Your Password” link to reset your password if you have forgotten your password.

How to fix this?

Ensure you use the correct username and password to log in to the Admin Panel. You can use the “Forgot Your Password” link to reset your password if you have forgotten your password.

  • Server issues: Ensure your server is online and functioning properly. If the server is offline or experiencing issues, you will not be able to access the Admin Panel.

How to fix this?

Make sure that your server is online and functioning properly. If the server is offline or experiencing issues, you will not be able to access the Admin Panel.

  • Browser issues: Make sure that you are using a supported browser and that it is up to date. If you are using an outdated or unsupported browser, you may experience issues with the Admin Panel.

How to fix this?

Make sure that you are using a supported browser and that it is up to date. If you are using an outdated or unsupported browser, you may experience issues with the Admin Panel. 

If these steps do not resolve the issue, you may want to try disabling extensions or custom code to see if they are causing the problem. If the issue persists, you may want to consult with a developer or seek support from the Magento community. 

White Screen of Death

The White Screen of Death (WSOD) is a common issue in Magento 2 that can occur when your code has a fatal error. You will see a blank white screen instead of the expected content when this error occurs. Various issues, such as syntax errors, extension conflicts, or problems with your server configuration, can cause the WSOD.

To fix the WSOD in Magento 2, you can try the following steps:

  • Check your log files: Magento 2 generates log files that can help you identify the cause of the WSOD. You can find these log files in your Magento installation’s var/log directory.
  • Check for syntax errors: Ensure that your code does not contain any syntax errors that could cause the WSOD. You can use PHP Syntax Check to scan your code for syntax errors.
  • Check for extension conflicts: If you have installed any extensions that could be causing the WSOD, try disabling them one by one to see if they are the cause of the problem.
  • Reach out for help: If you cannot resolve the WSOD on your own, you may want to consult with a developer or seek support from the Magento community.

By following these steps, you should be able to identify and fix the cause of the WSOD in your Magento 2 installation.

The payment Method is Not Working.

This is among other common Magento 2 issues. There are a few possible reasons why you might be experiencing issues with payment methods in Magento 2:

  • Incorrect configuration: Ensure your payment method is correctly configured in the Magento Admin Panel. This includes setting up any required API keys or credentials and configuring additional settings or options.

How to fix this?

Ensure your payment method is configured in the Magento Admin Panel. This includes setting up any required API keys or credentials and configuring additional settings or options.

  • Server issues: Ensure your server is online and functioning properly. If the server is offline or experiencing issues, you may see errors or other issues when processing payments.

How to fix this?

Make sure that your server is online and functioning properly. If the server is offline or experiencing issues, you may see errors or other issues when processing payments.

  • Payment gateway issues: If you use a third-party payment gateway, ensure it is online and properly functioning. Contact the payment gateway provider if you are experiencing issues with their service.

How to fix this?

If you use a third-party payment gateway, ensure it is online and properly functioning. Contact the payment gateway provider if you are experiencing issues with their service.

If these steps do not resolve the issue, you may want to try disabling extensions or custom code to see if they are causing the problem. If Magento 2 issues persist, you may want to consult with a developer or seek support from the Magento community. And if you hire a trusted Magento development company, you can avoid all these issues.