Applying for the occupation of ICT Support Engineer 263212 requires you to know the requirements you need to fulfill. Otherwise, you will have a negative assessment.

Therefore, we have written this blog with a sincere desire to help you. Here, we will provide you with the necessary information related to the ICT Support Engineer 263212.

You will come to know the visa provision, job description, tasks, required skill level and the like. So, read the whole blog before preparing your application.

Job description:

These professionals develop support procedures and strategies for networks, systems, operating systems and applications development. They solve problems and offer technical expertise and direction in support of system infrastructure and process improvements. In addition, they diagnose and resolve complicated system problems.

Visa provision:

This occupation is on the Short-term Skilled Occupation List (STSOL). Therefore, you can apply for a Skilled Nomination 190 visa or a Skilled Regional Nominated 489 visa.

If you are working in this occupation and want to pursue a GSM visa, apply for state nomination.

Keep in mind: Although the occupation is on the STSOL, no state may currently have a demand for people in that profession. The online assessment only lists occupations currently in demand in a state or territory in Australia. So, if the occupation is not on the online assessment, consider seeking an employer sponsor in Australia.

Required skill level:

In this group (2632), most occupations have a skill level equivalent to a bachelor’s degree or higher qualification. A minimum of five years of related work experience or/and related vendor certification may be replaced for the formal qualification. In some instances, related experience or/and on-the-job training may be necessary apart from the formal qualification (ANZSCO Skill Level 1).


  1. Professionals fix and conduct quality audit inspections, and analyze and review systems data and documentation.
  2. They identify variations and potential high-risk areas in securing compliance with standards and procedures.
  3. The professional recommends corrective action plans and improvements. They provide these in the resolution of non-compliance with standards detected through monitoring and auditing of procedures and processes.
  4. Professionals educate, communicate and liaise with users and management. They do so to ensure awareness and adherence to standards, procedures and quality control issues and activities.
  5. The professional helps in diagnosing, troubleshooting, testing and resolving system problems and issues.
  6. Professionals conduct, develop and offer technical guidance and training in application software and operational procedures.
  7. They analyze, assess and diagnose technical problems and issues. These issues can be installation, repair, maintenance and configuration. Besides that, the problems can be troubleshooting of desktops, software, printers, hardware, email, internet, databases, operating systems and security systems.
  8. They test, identify and diagnose functionality errors and faults in systems and programming code within testing protocols and guidelines. In addition, they take into account established quality standards to ensure that systems perform to specification.
  9. Professionals perform organization systems architecture reviews and assessments. In addition, they recommend current and future hardware and software strategies and directions.
  10. The professional creates and reviews technical documentation such as procedural, instructional and operational guides and manuals. Besides that, they review and create technical reports and specifications and maintenance inventory systems.

In your RPL ACS report, your work experience including your duties and roles must harmonize with these tasks. It is because relevancy to the occupation is a must for a positive ACS RPL Australia assessment.

English language criteria:

Attain a result of IELTS whose minimum score must be 6 (R, W, L), in speaking and 7 overall;

Having TOEFL iBT with at least a score of (L:12, W:21, R:13 and S:23 overall L93);

Achieve an OET result with a minimum grade of B in all sections;

Your PTE Academic must have a minimum score of 50 (R, W, L), 65 in speaking and 65 overall


Australian Graduate exceptions apply in some Australian territories/states.

Priority Skilled Lists may apply a particular requirement in some Australian states.

Countries that are saved from submitting IELTS or OET are the UK, the USA, New Zealand, Canada and Ireland. Where mandatory registration/licensing is required, demonstrate an English level either to fulfill licensing/registration or at least IELTS or equivalent. You can demonstrate whichever is higher for an ACS skill assessment.

Why to hire an RPL ACS report writing specialist:

Only knowing the requirements is not sufficient for a successful ACS assessment for the occupation of ICT Support Engineer 263212. You must write your report excellently, and it must sound relevant to the chosen occupation. For that, you need to have excellent writing skills, knowledge of the assessment criteria and the like.

Having all these things is impossible for a non-professional writer. On the other hand, professionals not only have all these things, but they also have advanced tools. They use these tools for plagiarism and quality checks.

It means hiring a professional will be a guarantee of a successful assessment.

If you need more information regarding ICT Support Engineer 263212, contact us freely.