Here are some trends and technologies that were relevant at that time and might still be relevant or have evolved further:

AI and Machine Learning in Testing: Artificial Intelligence (AI) and Machine Learning (ML) were being used to enhance various aspects of testing, including test case generation, automated test script maintenance, anomaly detection, and predictive analytics for identifying potential defects.

Shift-Left and DevOps Testing: The “shift-left” approach emphasizes early testing in the software development lifecycle. In combination with DevOps practices, it promotes continuous testing and collaboration between development and testing teams to ensure faster and more reliable releases.

Test Automation and Continuous Testing: Automation tools and frameworks continued to evolve, enabling more comprehensive and efficient test coverage. Continuous Testing, which involves integrating testing into the CI/CD pipeline, remained crucial for delivering quality software at speed.

API and Microservices Testing: As the adoption of microservices architecture increased, there was a growing emphasis on API testing and validating interactions between various microservices to ensure seamless integration and functionality.

Performance Engineering: Performance testing was evolving into performance engineering, focusing not only on finding bottlenecks but also on proactively designing systems for optimal performance, scalability, and reliability.

Security Testing and Penetration Testing: With the rise in cybersecurity concerns, security testing and penetration testing gained prominence to identify vulnerabilities and potential breaches in applications.

Test Data Management and Privacy: Ensuring the availability of quality test data while complying with data privacy regulations (such as GDPR) became a challenge. Test data management solutions aimed to address this issue.

IoT and Mobile Testing: As the Internet of Things (IoT) and mobile applications continued to expand, specialized testing for these platforms gained importance due to their unique challenges and requirements.

Virtualization and Containerization: Virtual environments and containerization technologies like Docker facilitated efficient testing in isolated and reproducible environments, enabling better testing coverage.

Codeless Testing: Low-code or no-code testing platforms aimed to make testing more accessible to non-technical users, enabling manual testers and subject matter experts to create and execute test cases.

Blockchain Testing: As blockchain technology gained traction beyond cryptocurrencies, the need for testing the security, performance, and reliability of blockchain-based applications grew.

Crowdsourced Testing: Leveraging a crowd of external testers to perform testing in real-world scenarios gained popularity, providing diverse perspectives and feedback.

Test Management and Reporting Tools: Advanced test management and reporting tools with analytics capabilities helped teams monitor and improve testing processes, identify bottlenecks, and make data-driven decisions.

Remember that the technology landscape is rapidly evolving, so it’s essential to verify these trends with more recent sources to get an accurate picture of the current state of the software testing services industry.