We all know that Telstra has acquired BigPond, and BigPond users can now only access their accounts and emails using the Telstra app or web server. That means the password you set for your BigPond mail account can also be used to access your Telstra account. With just 1 password, you can easily access all Telstra services.
Believe it or not, you can easily change your BigPond Password with your Telstra account. The process is just like any other password reset procedure. Click on reset password in your settings and enter the new password. However, if you find any issues, or you can’t do it the conventional way, contact the BigPond Customer support team to help you out. They are available around the clock and the experts can fix a wide array of issues, including setting password a lot easier for you!
More Info: https://www.bigpondonlineservice.com/blog/bigpond-customer-care-australia/