Have you heard the name of Garage Software a lot and want to know why it is getting so much popularity? This is because this single software takes on the majority of the work of the garage to provide error-free, well-coordinated data and ensure smooth operations all the way, be it related to customer management, calendar, web booking, courtesy vehicle or anything else. How it proves beneficial, you can find out through the information given on this blog.
Engage Customers With Your Garage
When a customer receives a service from somewhere, he notices many things and on that basis, he decides whether it is right to visit that person again in the future or not. There is a lot of work in a garage and we are usually not able to create strategies that play an important role in attracting the customer’s attention towards the services and products being offered there.
All this is now possible because several features have been added to the Auto Garage Software that can win the trust of the customer. For instance, SMS/ Email Communication, Customer Portal, Customer Management, Booking Section for Android/ iOS and others.
So whatever tricks were going on in your mind earlier, can now be implemented easily through this app. Are you interested to know how it works in this aspect? Look at the points given below:
- It also has a customer booking section added to it, which helps the customer to know when they can schedule an appointment so that they don’t have any confusion and find it quite convenient.
- In this, feedback will be taken from the customer so that he can openly express his disappointment and satisfaction and the garage owner accepts it positively. Based on this, you get directions on how the garage’s processes and products can be improved.
- To ensure every customer gets
- The contact details of every customer are saved and through this, you can also share information about new schemes being offered at your garage. Since everyone has to take advantage, this way the customer make up their mind to visit the same garage again.
- Through this, customers remain informed about the status of their vehicle during servicing, what has happened so far, and what problem has occurred in which part, this way everything can be discussed online and they do not need to stay at the garage.
Effectively Manage All Bills, Invoices, Parts Sales, Reporting
Every aspect of every garage must be managed very carefully, especially when it comes to invoices, pending, completed and advance payments, stock, purchase orders and more. The secret of success of the garages that are reaching great heights today is that they manage it so well that the workflow of everything becomes smooth and this way, they also get time to focus on other things.
In this, whatever transaction is happening with each customer and what service has been provided, all this information is in a clear and coordinated manner. This means that there is no matter for any kind of mistake and you can see all the proofs by just taking some steps on your desktop screen, which is not possible at all through pen-paper.
In this, you can easily create invoices for the payment request, the amount due, which product was sold and at what price, this will not cause any confusion to either you or the other party. The data is saved so well that you will be able to see it even during the transaction. It is very important to set all the records chronologically which is possible through this software, you just need to give just a command. This allows you to track sales and revenues over several years.
Last-minute changes are also added to this, such as how much of a particular product has been used and how much is left in stock, so that you can take action accordingly. This way you will also be able to understand which product is in short supply.
Product order (PO) features are also added here so that you can give it to any vendor in a legal way. To ensure smooth and correct operation, this software is integrated with various integration programs such as Sage, Xero, GSF, API, PartsLink24, QuickBooks, Stock Control, Parts Sales and more.
Guidance On Effective and Prompt Auto Servicing
The impact of Garage Software is huge as it also teaches how to perform auto service. Even skilled technicians are often confused about how to diagnose or repair a particular part as there are so many things installed in a vehicle. There are so many wires and how are they connected understanding this is not a piece of cake.
Hence, guidance is required at all times otherwise the servicing will not be done on time which will surely lead to disappointment for the customer. This software is also connected to Autodata which covers a wide range of technical information comprehensively for the maintenance, diagnosis, and repair process of all types of vehicles, whether old or the latest release.
In this, any technician, even a novice, will be able to service any challenging part of any vehicle as it has about 58000 examples, along with a large number of pictures etc. added to explain things simply.