Cancellation Window and Fees:

  • TAP Air Portugal allows passengers to cancel their flight bookings, but the policies and fees involved can vary depending on the fare type purchased.
  • For most fare types, if a cancellation is made within 24 hours of booking and the flight is scheduled to depart at least 7 days later, you may be eligible for a full refund.
  • Outside of this 24-hour window, cancellation fees will typically apply. These fees can vary based on the ticket type, route, and timing of the cancellation.

2. Refundable vs. Non-Refundable Tickets:

  • Refundable Tickets: These allow for cancellations with a full or partial refund, depending on the specific terms of the ticket.
  • Non-Refundable Tickets: For these tickets, you may not receive a refund if you cancel. However, TAP Air Portugal may allow you to apply the value of the ticket towards future travel, minus any applicable fees.

3. How to Cancel Your Flight:

  • You can cancel your flight through TAP Air Portugal’s official website, by contacting their customer service, or through the travel agency or third-party platform you used to book the flight.
  • When canceling online, log into your TAP account or retrieve your booking with your booking reference to initiate the cancellation process.

4. TAP Miles&Go Program Members:

  • Members of the TAP Miles&Go program may have different cancellation rules, especially if they used miles to book their flight. Always check the specific conditions related to award bookings.

5. Special Circumstances:

  • In cases of severe illness, death of a passenger or close family member, or other extraordinary circumstances, TAP Air Portugal may offer more lenient cancellation policies. Documentation may be required to process these requests.

6. Travel Insurance:

  • If you have purchased travel insurance, either through TAP or a third party, review your policy to understand what coverage you have for cancellations. This may provide additional options or refunds.

7. Contact Information:

  • To cancel your flight or inquire about the cancellation process, you can contact TAP Air Portugal cancellation policy customer service directly. It is advisable to have your booking details and any relevant documentation handy when you call.

8. Important Considerations:

  • Always read the terms and conditions associated with your ticket before booking, as these will clearly outline your rights and any potential costs associated with canceling your flight.
  • Keep in mind that cancellation policies can change, so it’s a good idea to check the latest information on TAP Air Portugal’s website or contact their customer service if you have specific questions about your booking.

This general guide should give you a solid understanding of how TAP Air Portugal handles flight cancellations. Always check the specific terms associated with your ticket for the most accurate information.