The idea of linking Outlook to ProtonMail might seem appealing from the surface perspective. However, the process is not that simple, taking into consideration the fact that ProtonMail is an encrypted email service and these mail procedures require ProtonMail Bridge – a program that automatically encrypts and decrypts your mail. If you have succeeded in linking your ProtonMail account with the old Outlook but are unable to do the same with the new standing setup, below are problem-solving steps to be undertaken:
First, ensure that ProtonMail Bridge is correctly downloaded on your machine. When everything is downloaded, host the ProtonMail Bridge and guide the system into adding an existing ProtonMail account. The Bridge will then provide connection information that contains IMAP & SMTP information that is relevant to Outlook.
While configuring Outlook, type in the information as it appears in the ProtonMail Bridge, including server information, port settings, and types of encryption. When prompted to ‘Require logon using Secure Password Authentication (SPA),’ select yes as this is the setting that will be in use by ProtonMail Bridge for security purposes.
If, after this, Outlook still can’t connect, you might want to take another look at your firewall or antivirus and see if perhaps the VPN is being blocked. Also, it is useful to close and restart ProtonMail Bridge, as well as Outlook, if the latter is installed, as this will refresh the connections and resolve any problems in a short time frame.
If the problems are still there, help documentation on the ProtonMail website as well as the ProtonMail customer service agents would know more about these difficulties and specifically speak on the use of ProtonMail inside Outlook. They provide instructions to suit your configuration.
More Info: https://www.resetprotonpassword.com/how-to-reset-my-password-for-protonmail/
