Does your ProtonMail behave abnormally? This may affect your emailing experience but there are several things you can do quickly to correct it. Here’s how to diagnose and fix issues with ProtonMail.
- Check Your Internet Connection: Ensure that you have a stable internet connection. ProtonMail may not function properly or refuse to load in case of a weak or intermittent connection.
- Update the App or Browser: Ensure that you use the most current version of either the ProtonMail app or browser. Outdated software might have compatibility issues. Update your app or browser to the latest version.
- Clear Cache and Cookies: If you are accessing ProtonMail through a web browser, delete your browser’s cache and cookies. This can help resolve problems caused by outdated or corrupted data.
- Restart the App or Browser: Sometimes, simply restarting the ProtonMail app or your web browser can correct temporary glitches.
- Check ProtonMail Status: Go to ProtonMail’s status page to check if there are any server issues that could be affecting service provision.
- Contact Support Team: If these steps do not work for you, contact the support team via email channels. To get early assistance, provide them with information concerning your problem.
More Info: https://www.resetprotonpassword.com/
More Info: https://www.resetprotonpassword.com/how-to-reset-my-password-for-protonmail/
