Indian Railways serves over 23 million passengers every day, making it the lifeline of the nation. With such massive footfall, food on train has become an essential part of the passenger experience. Over the years, concerns regarding food quality and hygiene have pushed the Indian Railways to upgrade its catering policies and allow private players like RailRestro to step in and improve meal standards for train travelers.

In this blog, we’ll explore the latest food-related developments in Indian Railways, new quality control measures, and how RailRestro is changing how we order food in train.

The Need for Better Food in Indian Railways

Earlier, the majority of train passengers relied on pantry cars or station stalls for food. However, complaints related to poor quality, unhygienic packaging, and stale meals were common.

To address these challenges, Indian Railways decided to revamp its catering policy, introduce better monitoring, and encourage third-party e-catering services. This move gave rise to modern, tech-powered food delivery platforms that now allow passengers to enjoy restaurant-style meals on trains.

✅ New Quality Control Measures by Indian Railways

The Railway Board, IRCTC, and the Food Safety and Standards Authority of India (FSSAI) have introduced a series of steps to ensure better food quality for train passengers. Some recent updates include:

  • Mandatory FSSAI certification for all onboard and e-catering vendors

  • Digital menu display with calorie counts and nutritional info

  • AI-based monitoring and customer feedback system

  • Frequent surprise inspections and audits

  • Ban on plastic packaging and promotion of eco-friendly materials

  • GPS tracking of food delivery in trains

These measures have significantly improved the safety and freshness of food served onboard.

Rise of E-Catering and the Popularity of RailRestro

One of the biggest innovations in train food services is the rise of e-catering platforms like RailRestro. This service allows travelers to order food in train from top-rated restaurants across India and get it delivered right to their seat.

Why Passengers Prefer RailRestro:

  • Wide food variety – from Litti Chokha to Biryani, Jain food to South Indian thali

  • Restaurant-quality meals delivered to more than 450 railway stations

  • FSSAI-approved restaurants ensure hygiene and quality

  • Live order tracking and 24/7 customer support

  • Cash on Delivery (COD) and online payment options

  • Ideal for solo travelers and large group bookings

How to Order Food on Train Using RailRestro

Ordering food on a train through RailRestro is quick and hassle-free. Here’s how:

  1. Visit www.railrestro.com or download the RailRestro app

  2. Enter your PNR number to check available restaurants at upcoming stations

  3. Select your food items and add them to the cart

  4. Choose payment mode – Pay online or opt for COD

  5. Get your food delivered hot and fresh right at your seat

This system eliminates the need to rely on uncertain pantry meals or unsafe station snacks.

Customer Feedback & Growing Trust

Passenger reviews have played a major role in promoting food delivery apps on trains. According to recent data:

  • Over 2 million passengers have ordered food via RailRestro

  • 90%+ users rated the platform as “very good” or “excellent”

  • Meals were delivered on time in 98% of the orders

Travelers have praised RailRestro not just for quality food on train but also for its punctual service and hygiene practices.

The Future of Train Food: Digital & Delicious

As Indian Railways continues to modernize, digital food ordering is becoming the new normal. With platforms like RailRestro gaining popularity, passengers now enjoy the freedom to eat what they like—when and where they want.

So whether you’re planning a short journey or a cross-country ride, skip the boring pantry food. Instead, order food in train from RailRestro and make your journey both flavorful and safe.