How to Use Broadcast List WhatsApp for Businesses in UAE
Using broadcast list WhatsApp is a game-changer for businesses in the UAE, allowing organizations to reach large audiences efficiently while maintaining a personal touch. Here is a comprehensive guide on how to use broadcast list WhatsApp, how to send broadcast message on WhatsApp, and how to overcome common challenges such as WhatsApp broadcast limit—all based on the best practices discussed in the WebMaxy blog.
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Introduction
WhatsApp is used by over 87% of the UAE population, making it the leading messaging platform for personal and business communication. For businesses, leveraging the broadcast list WhatsApp feature is a strategic way to send updates, promotions, or alerts to customers at scale while keeping each conversation personalized.
What Is WhatsApp Broadcast and How Does It Work?
WhatsApp broadcast is a feature that allows a business to send a message to multiple recipients at once without creating a group chat. Every recipient receives the message in their individual chat, ensuring privacy and delivering a one-to-one experience—even through mass communication.
Key points:
- Recipients do not see each other and cannot reply to the entire group; replies go only to the sender.
- Broadcast messages are ideal for announcements, offers, and important updates.
- Only contacts who have saved the business’s number in their phone book will receive the messages.
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How to Make Broadcast List on WhatsApp
Follow these steps to create a broadcast list WhatsApp:
- Open WhatsApp or WhatsApp Business app.
- Tap the “Chats” tab.
- Select “New Broadcast” (three dots on Android, “Broadcast Lists” > “New List” on iPhone).
- Choose the contacts to include in the list. Remember, contacts must have your number saved.
- Name your broadcast list for easy identification (e.g., “VIP Customers” or “New Offers”).
- Start typing and sending messages to this list as needed.
WhatsApp Broadcast Limit
- The standard WhatsApp or WhatsApp Business app allows up to 256 contacts per broadcast list.
- To reach more people, businesses must use tools like the WhatsApp Business API, which removes this restriction, offering unlimited scalability for larger WhatsApp campaign.
- Bulk communication is best managed with platforms like WebMaxy, which automate the creation and scheduling of broadcasts at scale.
How to Send Broadcast Message on WhatsApp
- Once the broadcast list is set up, type your message (including text, images, videos, or links).
- Click send; each contact receives the broadcast message as a private individual chat from the business.
- Ensure compliance: the recipients need to have opted-in and saved your number.
How to Broadcast on WhatsApp Business and With WebMaxy
Businesses with larger audiences can benefit from tools like WebMaxy combined with the WhatsApp Business API:
- Import contact lists directly into the WebMaxy dashboard (via CSV or manual entry).
- Create and submit message templates for approval, which can include images, carousels, and interactive buttons.
- Personalize messages using dynamic placeholders.
- Schedule or automate the sending of campaigns at scale.
- Use analytics to monitor engagement and deliverability.
Advantages of WhatsApp Broadcast for UAE Businesses
- Scalability: Easily broadcast to thousands without worrying about the 256-contact limit using the API.
- Personalization: Customize messages for each customer segment.
- Automation: Schedule campaigns, automate reminders, and integrate with CRM for superior targeting.
- Compliance: Respect user privacy and UAE data laws through explicit opt-in and secure messaging.
Cost of Broadcast in WhatsApp (UAE)
WhatsApp charges for broadcasts vary:
| Country | Marketing Rate (USD) | Utility Rate (USD) |
| United Arab Emirates | $0.0384 | $0.0157 |
Broadcasting on WhatsApp remains affordable, especially when compared to traditional marketing methods.
Best Practices for Effective Broadcast WhatsApp Campaigns
- Segment Your Lists: Not all customers want the same messages. Use multiple lists based on interests or purchase history.
- Keep it Personal: Even with automation, add personal touches with names or custom details.
- Respect Privacy: ALWAYS ensure users have consented to receive messages and have saved the business’s number.
- Use Rich Media: Include images, videos, or documents to boost engagement rates.
- Monitor Analytics: Use reporting tools to track open and response rates, refining future campaigns.
FAQs: Broadcast List WhatsApp for Businesses in UAE
| Question | Answer |
| What is WhatsApp broadcast? | A one-to-many messaging feature delivering private chats to multiple contacts. |
| How do I make a broadcast list on WhatsApp? | Use New Broadcast (Chat tab) to select and save desired contacts. |
| What’s the WhatsApp broadcast limit? | 256 contacts per list (app); unlimited with WhatsApp Business API. |
| What happens if a contact replies? | Their reply comes to you privately, not to the whole list. |
| Are broadcast messages secure in the UAE? | Yes, with end-to-end encryption; follow local consent and privacy requirements. |
| Can broadcasts be automated and analyzed? | Yes, with platforms like WebMaxy and integration with analytics. |
Conclusion
Mastering how to broadcast on WhatsApp and optimizing the broadcast list WhatsApp feature can elevate communication, drive customer engagement, and grow sales in the UAE. For businesses aiming to break past the basic WhatsApp broadcast limit and achieve high-impact results, solutions like WebMaxy’s API platform offer robust, scalable, and compliant WhatsApp broadcasting with deep analytics—making WhatsApp marketing more personal and effective than ever.
For tailored advice or to launch a proactive WhatsApp broadcast campaign in the UAE, connect with WebMaxy today.
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