In a software testing landscape, it is important for software testers to identify underlying problems and work as a team. Developers and testers no longer work in isolation, they pair up as teams and aim to achieve quality software products to ensure timely delivery. QA and software testers are the major stakeholders responsible for software quality, which means they are more aware of how inevitable some errors can be during production or testing processes. A major part of their job description is to identify errors and defects in software code. Yet, QA teams fail to admit their own mistakes related to their activities and either skip them or blame others for their own mistakes. In order to become a good software tester, it is important that they earn the trust of their managers and team leaders. Each QA tester is accountable for the projects they work on and should also own their mistakes during the QA testing activities. However, they can also hire an independent software testing company to achieve unbiased feedback for their software testing efforts.
During software testing, there are a few obvious mistakes and sometimes deemed as minor ones from a tester’s point of view. However, some of them can have a substantial effect on the entire QA process. Thus, it is imperative to focus on avoiding major mistakes in software testing, that are listed as below:
Lack of Communication
Most of the software testing projects come out successfully only when QA teams have a proper communication channel. Testers should be able to communicate freely with their project/managers, developers, and product owners to learn more about the product. An independent tester looks at a software product from different angles. Thus, is crucial to communicate all the findings of testing activities and their own suggestions on how to remove issues in an application and ensure quality.
Testing without Requirements
Sometimes, when firms hire an experienced tester, he assumes that he doesn’t need to clarify all the questions that come through their minds. They also fail to ask for complete project requirements against which testing is performed. Due to overconfidence in their experience and expertise, QA testers may overlook some issues in the application. However, when you partner with an independent software testing company, they do not jump to conclusions based on their past experience, but their focus is on the current project and its requirements.
Lack of an Intuitive Approach
Another major reason why QA testers are still involved in testing an application is that they have the ability to think critically and predict the most unforeseen circumstances. Intuition is one of the most irreplaceable traits of a tester and they can often predict bugs before they appear in an application. However, most of the time QA testers fail to use their intuitive powers due to strict test cases and plans, which limit their duties and responsibilities. Organizations should allow QA testers to have some power over their testing activities outside the test plans so that they can utilize an intuitive approach to their testing efforts.
Issues in Bug Reporting
We know that QA testers are responsible to report all bugs appearing in an application just like they should be. It is necessary to check the written text carefully and follow a systematic approach. A bug report should describe only a single error. It is not recommended that testers combine the description of two issues or list down two different bugs in the main subject. On the contrary, it is also important to ensure testers do not make duplicate bug reports. If the same error appears in the system repeatedly, this should be indicated separately with some additional information.
Incomplete Test Description
Some QA testers find it unnecessary or difficult to follow test requirements. Testers that use ‘what? Where? when? ‘ rule and this describes the detail of errors, where they occur, and under what conditions. This is generally used to compile the description of an issue.
There is no perfect recipe to achieve successful software testing processes, however, by hiring an independent software testing company organizations can increase their chances to excel in their testing efforts. Independent testers are like an extra pair of eyes for your QA process, to highlight problems and bottlenecks to achieving QA. they avoid the above-mentioned mistakes during testing and allow QA teams to focus on quality, and reduce the number of issues in an application or system.
