If you are facing the troubleshooting issue on the Roku device, you can resolve the issue by processing the steps for the troubleshooting issue. To activate the device, you need to browse to the roku.com/link, and you can enter the code and activate the device.

Roku device network issue

  • If you face the network issue on the Roku device while the activation you won’t be able to complete the activation steps
  • As if there is poor network connection on the Roku device while processing the steps for the activation you will not be able to get the com/link activation code on the screen
  • To resolve this issue, you need to check that there is an issue on the network
  • Make sure that you connect the Roku device to the correct network
  • Ensure that you provide the correct password to network for establishing the network to the Roku
  • Check that the router is providing the signals properly
  • You can also check that the router working properly
  • If the above-mentioned steps do not work to resolve the issue, then you need to process the steps to restart the Roku device

Roku device audio issues

  • If you are facing the audio issues on the Roku device first you need to check that mute option is not enabled on the Roku device
  • Additionally also check the composite cables are hooked up the Roku device and the tv properly without any issue
  • Check that there is any damage on the cables, if yes then replace the cable to resolve the audio issues
  • You also need to check the roku.com/link settings on the Roku device
  • Open the settings and choose the audio option
  • Then select the audio mode and choose the stereo option from the list
  • Check that the issue is resolved or still persist on the Roku device

Roku device remote problem

If you could not use the remote to the Roku device, make sure that you have inserted the new fresh batteries to the Roku device. If it has become the old one, remove the batteries and then insert the new batteries to the Roku remote. Also, check that you have properly paired the Roku remote to the Roku device. If not then pair the Roku remote to the Roku device

For more details on the go.roku.com/channelsignup, get in touch with our expert support team, and resolve the issues.