With telecom industry becoming more advanced in terms of technology, the service delivery predicament is becoming more complex for telcos. Even more than service delivery, it is the monetization and billing of telecom services that the telcos are most worried about. A possible solution for this complex issue comes in the form of convergent charging provided by a real-time Online Charging System (OCS). It can be really beneficial for MVNO and MVNE that want to take their busines to the next level.
Reimagine Telecom Services with Exceptional Convergent Charging Solutions
A convergent charging system that is truly real-time in nature can be a great asset for a telecom operator. There are many charging platforms in the market, but a lot of them lead to revenue leakage and service delivery problems. Mostly, it happens because they do not follow the technical specifications listed by 3GPP.
Choosing a reliable convergent charging platform is half the work done. Below are some benefits of an exceptional convergent charging system powered by a real-time OCS:
Allows you to create new revenue streams
Network assets can be easily monetized and delivered to customers in interesting service packages. It is even possible to get into partnerships with Over the Top (OTT) service providers and earn revenue indirectly.
Single point of charging for both prepaid and postpaid
No longer you have to charge and rate prepaid/postpaid services separately. A convergent charging system breaks the divide between prepaid and postpaid customers, and allows you to manage them via a single unified platform.
Transparency in billing
Convergent billing allows complete control of service usage to the customers. Subscribers can create their own plans and define service usage. There is no such thing as bill shock, when you are using a truly convergent charging system.
Itemized invoices
Customers get itemized invoices with every service usage clearly mentioned. There is no discrepancy in what has been used and what has been charged. A win-win situation for both telcos and their subscribers.
Sharing of service bundles amongst customers
Attractive schemes, in which, customers get to share their existing plans with their friends/families are also possible with convergent charging.
Easy to report every detail
If you are an MVNO, then you can get complete reporting of every service usage via reports. Convergent charging does not leave out or miss any details. As telecom operators are always in the loop of customer activities, they are able to conceptualize better business strategies and get good results.
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