You must have tried a lot of ways to convince your customers and make them happy with your products and services. It might be in the form of approving images, writing emails, transforming your store, etc. All this is done with a single goal and that is to make your customers happy. But when it is about eCommerce fulfillment or shipping then in most cases this work is outsourced. So you will be simply handling your core duties to a stranger for maximum benefits.
Shipping is the key element of an eCommerce business and is a point where customers experience your services and products in person. This process also shows the behaviour of business with its customers. Therefore, it is crucial to select and plan out a defined shipping strategy. In this article we will help you to point out all the resources required for better shipping strategy and you can always contact a China shipping agent for your help and guidance.
Let’s understand everything about eCommerce shipping.
What is eCommerce shipping?
eCommerce shipping directly related to online shopping, This refers to all the services that are required to ship an online purchased product from reatlers’ warehouses to a customer’s delivery location. If you work with the right and professional partner such as China Shipping Agent, your eCommerce shipping can be smooth, fast, affordable, and manageable.
What is included in the eCommerce shipping process?
The eCommerce shipping process started at the time when a customer clicks on the submit an order button. This involves several things from receiving an order request to delivering that order to the final customer. Majorly this process is broken down into three different categories, that are –
Order receiving – Orders are stored in advance in the stock to fulfill all the upcoming orders
Order processing – In this stage order data is verified and confirmed. For instance, verifying the address given by the customer and his contact details.
Order fulfillment – Finally, a list is generated to pick the orders. Once orders are picked, they are sent for packing and shipping.
Different methods and strategies in eCommerce shipping
eCommerce shipping strategy varies for different businesses, there is nothing like one size fits all. A perfect shipping strategy for any business is planned as per its audience, budget, product quality, expenses, margins, location, and several other factors.
The major problem which most of the eCommerce platforms are facing is the reduction in conversions and increase of shopping cart abandonment. If you are dealing with the same, then you should opt for a combination of fast and affordable shipping methods. Below we are sharing some of the proven and best methods provided by China Shipping Agent that you should consider while planning your eCommerce shipping strategy.
- 2-day shipping
2-day shipping is often known as the strategy of Amazon. You must have heard about Amazon Prime that ensures to deliver any product within just 2 days of the request. This strategy is highly recommended and the most requested eCommerce shipping solution that one should always consider. There are some people who think that 2-day shipping service is only accessible to eCommerce giants, but this is not always the case. There are many such small businesses that offer 2-day shipping service to all their customers without increasing their expenses and budget.
- Same-day delivery
As it is very clear from the name, same-day delivery means your product will be delivered to your final customer on the same day when it is purchased or ordered. You will be shocked to find that there are 61% such customers that are ready to pay some extra bucks to get their orders on the same day. But as an eCommerce platform you should also consider that increasing your shipping speed requires a lot of coordination in operations, resources, and services. You also need to be advanced with the latest technologies, a lot of China Shipping agents are ruling the eCommerce shipping world by just smartly using the latest tools and technologies.
- Overnight shipping
In the crowd of 2-day shipping, you can stand out from others by offering overnight shipping services. It is a shipping method that ensures the delivery of products to the customers on the next business day. There are several shipping carriers that have amazing overnight shipping services with different price ranges.
- Expedited shipping
Expedited shipping means a faster service as compared to a standard one. The budget for expedited shipping varies from carrier and shipping services. This is one of the best shipping methods that can reduce the number of shopping cart abandonment. You will be able to meet your customers expectations and build a better and loyal relationship with them.
- International shipping
Doesn’t matter from which country you are operating your business, with international shipping, you can always offer your services and products to the customers of different countries. But here comes some challenges also, such as each country has its own rules and regulations related to tariff, taxes, and incoming shipment. You need to deal with them, in this case, having an experienced fulfillment partner such as China Shipping agent, you can easily make the deal. Your fulfillment partner will guide you for international shipping and provide you with solutions that can make international shipping affordable and faster at a lower rate.
- Eco-friendly shipping
With the increase in awareness among people for the environment, it has become a trend among businesses to offer eco-friendly products. If you are one such business, then it is crucial for you to go with an eco-friendly shopping option. In this kind of shipping, high-quality and biodegradable material is used for packaging and shipping of products. This material can be recycled and decomposed easily for further use. For eco-friendly packaging solutions, you can use compostable mailer bags or biodegradable peanuts packaging bags.
Along with the above options, there are two known alternatives that are hybrid shipping services and freight shipping services. You need to pick one or more as per your business needs and make sure you are delivering your customers what you have actually promised to them.
