If you’re planning to launch a Magento 2 store, then the first thing you ought to know is that building a Magento 2 store is just one part of the battle. The other part, and probably the more critical one, is to maintain your Magento 2 store.
Now, if you don’t have any experience with the Magento 2 programming language or the platform itself, it’s wise to hire a Magento agency to fulfill all your Magento support services needs.
When you hire an agency for Magento support service, not only do they provide 24/7 assistance in times of crisis, but they also consistently improve the overall quality & productivity of your Magento 2 store.
And the good news is, there are several types of Magento support services you can choose according to your specific needs.
In this post, we’ve explained all types of Magento support services so that you can easily decide which type of support service is the right fit for your Magento 2 store.
TYPES OF MAGENTO SUPPORT SERVICES
Here are the main types of Magento support services that you should take into consideration before hiring a Magento support agency for your Magento 2 store.
1 – MAGENTO MIGRATION SERVICE
Migrating from Magento 1 to Magento 2 is an extremely challenging & complicated task.
For starters, you need to make sure that all data is successfully migrated. And if any kind of issue arises during the migration process, which chances are it probably will, you’ll definitely get lost or confused if you’re doing it all on your own.
This is where Magento Migration Service comes into the picture.
By hiring a Magento Agency for Magento Migration Service, you can rest assured that the transition of your Magento 1 store to Magento will be a smooth one.
Not only that but Magento Migration Service also offers additional advantages such as:
- Increases page loading speed 2-3x faster
- Enhanced security
- Mobile-friendly user interface
- More & advanced features
2 – MAGENTO EXTENSION SERVICE
Extension, as you might already know, is a piece of software that helps to extend the capabilities of an application.
In simple words, extensions help to add extra features or functionalities to an existing application.
For example, the default SEO functionality in the Magento platform is not sufficient to survive in today’s competition.
But, you can most certainly enhance the SEO capabilities of your Magento 2 store by integrating a third-party Magento 2 SEO Extension.
In fact, with the right extension, you can achieve almost anything, from improving the user experience to navigation & conversion rate as well as sales.
The point is, if you’re thinking about extending the functionalities of your already existing Magento 2 store, you should consider hiring a Magento extension service.
Here are some things you need to keep in mind to make this process easier:
- Make a list of all features or functionalities you’d like to add.
- Consider all factors such as quality, price, policies, and support services of extensions you’re planning to purchase.
- Conduct thorough research on extensions you’re planning to purchase by reading customer reviews and validating the extension provider’s history.
3 – MAGENTO INTEGRATION SERVICE
Magento Integration Service is useful when you’re planning to join two different subsystems into a single large system.
For instance, you can consider hiring a Magento integration service when you want to integrate a customer relationship management system into your existing Magento 2 store.
This type of integration adds significant value to the overall system as it gives you more features & flexibility to control your Magento 2 store.
If you’re decided to integrate two different subsystems, here are a few things you should keep in mind:
- Figure out exactly what your Magento 2 store needs and find the best suitable integration to fulfill your needs.
- Validate if your Magento 2 store is working properly after the integration.
- Conduct thorough research before choosing an application to integrate. Consider reading customer reviews or performing background checks on the provider’s history.
4 – MAGENTO PERFORMANCE SERVICE
This type of Magento Support Service covers numerous topics. For starters, Magento Performance Service can provide you with professional consultation on how to improve the performance of your Magento 2 store or help you with enhancing a particular aspect of your store.
On the surface, Magento Performance Service can help with the following improvement services in your Magento 2 store.
- Speed Improvement – Loading speed is a crucial factor and nowadays, most people expect a website to load within 2 seconds. With the aid of Magento Performance Service, you can definitely optimize the loading speed of your Magento 2 store & increase the chances of reaching more customers.
- SEO Improvement – If you run a Magento 2 store, then you probably already know about the importance of SEO. However, there is a good chance that you might not have utilized it to its full potential. But with the help of Magento Performance Service, you can certainly optimize the SEO to its full potential & reach more potential buyers.
- Sales Improvement – If you’re looking for ways to increase the conversion rate of your Magento 2 store, then Magento Performance Service can help. By conducting data analysis, a Magento Agency can help to come up with unique business strategies that could gradually increase your sales.
5 – MAGENTO SECURITY SERVICE
Digital crimes are increasing at an alarming rate.
According to Cisco, the DDoS attacks are predicted to grow to 15.4 million by the year 2023, which equates to more than 26,000 attacks per day and 18 per minute.
The point is, if there are any security vulnerabilities in your Magento 2 store, it could easily lead to critical data loss or external invaders.
So, it’s of utmost importance to consider hiring a Magento Agency for Magento Security Service and eliminate all security vulnerabilities as soon as possible.
A reliable Magento Agency can help to clean up any malware residing in your Magento 2 store, set up a firewall, and even if you’re store is hacked, they can remove it from your store as fast as possible.
Following are some of the best Magento security scanners you can consider signing up for:
- Magento Security Scan – It is basically a tool provided by Magento itself and is specifically designed for Magento 2 based eCommerce store. It is extremely powerful and you can also schedule it to run either daily or weekly and receive the scan report to your email.
- MageReport – MageReport is another popular program you can consider signing up for. It helps to check your core Magento 2 store thoroughly and even check some third-party extensions for any potential security issues or vulnerabilities.
- Foregenix – This Magento Security Scanner helps you to check & prevent any shoplift, unprotected version control, secret leaks, outdated version, or credit card hijack.
ENDING THOUGHTS…
As you just saw, when it comes to Magento Support Services, there are many options to choose from, ranging from integrating a subsystem to improve the performance of your Magento 2 store or migrating from Magento 1 to Magento 2 platform.
And with the right support service, you can most certainly improve the ROI of your Magento 2 store.
That being said, if you’re still not sure which Magento 2 Support Service is the perfect fit for your Magento 2 store needs, feel free to contact us at any time for professional assistance.
Source: Types of Magento Support Services to Improve Your eCommerce Business
