All retail operations like billing and customer management are interdependent on each other and call for active administration. In order to successfully run a retail store in any domain – be it fashion, grocery, electronics or any other – effective management is quintessential.
Given those facts, the use of spreadsheets and paper-based management techniques impede on efficient management. They are old fashioned, error-prone and labor-intensive to use. Without those tools, what other solution is available for retail management you may ask. The answer is Point of Sale systems.
In this article we talk about what a Point of Software is and what they can do to help quickly grow your retail business.
What is a Point of Sale software?
A Point of Sale software is a digital program that is specifically built to handle the everyday operations that take place in a retail business. It allows business owners and managers to oversee multiple store activities with precision and speed.
As a central hub, the software tracks and records every little detail pertaining to inventory, sales, accounting, marketing, employee management and more. POS solutions are highly sought after for the numerous advantages they offer businesses. All of which are possible to achieve due to the features the software solutions contain.
Point of Sale features
POS systems boost your business prospects by offering you a wide range of retail management features. Each of them allow you to take complete control of specific business operations. The features are packaged into a single application and are incredibly easy to access and use. Let’s take a look at the most essential features that world-class POS solutions contain.
- Dashboard – The dashboard gives you a concise view of all the latest developments in your business. The information includes data on your store’s revenue, number of sales and more
- Track inventory – Tracking products coming in and going out of your store is a simple, accurate and fast process, especially with the software’s ability to integrate with barcode scanners. The information is categorically stored in the application’s database for easy finding and retrieval at a later time
- Quick billing – Besides being able to quickly scan customer products with a barcode scanner, the system can also accept multiple modes of payment. You will be able to process debit/credit card and mobile wallet transactions apart from cash payments
- Employee management – The POS system can automatically record employee activity, productivity, time of entering and exiting the store, etc. Furthermore, it allows you to efficiently manage employee leaves and promotions
- Customer management – Collect customer feedback in the form of smileys, comments and star ratings. Systematically record customer information like where they are from, their age group, contact information and more
- Communication – Announce new product arrivals, discounts, end of season sales and more. Instantly send bulk alerts to customers via SMS and in-app notifications. This will make your customers want to visit your store more often
- Offer programs – Effortlessly create special product campaigns like offers and discounts by using the tools provided by the POS system. You can also create personalized loyalty programs based on the amount of products a customer purchases or his/her birthday and more
- Bill-on-the-go – You no longer need a stationary, dedicated space for billing. With a POS solution, you can bill anywhere using the software’s mobile app. By connecting your phone with bluetooth printers and barcode scanners, you can sell and bill your products at any location
- Operate from anywhere – Even if you are away from your store, you can still use all of the features the software provides remotely – from anywhere at any time. This is possible due to cloud connectivity
- Reports and analytics – Gain key insights into how your business is performing and how it can be improved via comprehensive reports and analytics. Schedule auto-generation of reports, set up parameters that you want to see and more
Summing up
Give your retail business an all-round boost. Effectively upgrade each and every operation in your store. Curb expenses and grow your revenue, stay compliant, minimize workloads and enhance customer satisfaction with a world-class Point of Sale software.
Get the most robust, secure and easy-to-use POS solution from SmartPoint. Called SmartPOS, it comes with a broad range of industry-leading features, integrations, support and regular updates. Contact SmartPoint to know more.
