Outlook Not Responding Error | Comprehensive Guide

As a regular user of Outlook, you might have come across this error “Outlook not responding error”. This problem arises due to several errors covered in this post.

These problems can be frustrating sometimes. Thus, to make it easier for you, we have come up with a comprehensive guide to deal with this error ‘Outlook not responding error’.

Why ‘Microsoft Outlook 2010 not responding’ – Error Occur?

This error can be generated in Outlook 2016, 2013, 2010 & their respective latest and earlier versions. Let’s check out why this error takes place and try to resolve this error ”.

  • Faulty/damaged add-ins.
  • Misconfigured Outlook profile.
  • Corrupted/damaged PST file.
  • Outdated Windows.
  • VPN servers.
  • Missing DLL files.

Here, are the several factors that may lead to generate this error ‘Microsoft Outlook 2010 not responding‘. Let’s check out different to re-solve this error.

 

Fixed – Microsoft Outlook has stopped working | Manual Approach:

In this section, we are going to discuss manual approaches to deal with this error. Just follow the steps in a given sequence.

Step 1: Check Event viewer

User must checkout Event viewer whenever they receive this error message “Outlook not responding error”. Using an event viewer user can sort the errors more easily. Just, follow the steps listed below-

  • Click on ‘start menu’ and type ‘event’ in the search bar.
  • Then select “Event Viewer” or “View event logs” from the search list.
  • Now, open Event Viewer >> Windows Logs >> Application.
  • From the application, folder look for “Windows Error Reporting” or “Application Error” under the ‘Source’ column.
  • From the recent logs, you will find the error and if you can identify the error then you can fix it.

However, most of the time you may not get useful information. In that case, you need to switch to on next solution.

 

Step 2: Disable unnecessary add-ins

Faulty add-ins can also lead to several problems and might result in Outlook not responding error. So, it’s better to remove unnecessary installed add-ins. Follow the steps to disable add-ins.

  • The primary step is to launch Outlook in safe mode.
  • Simply tap on the window key along with the R key and type “outlook.exe /safe”.
  • Now, move to File >>Add-ins >> Go.
  • From the dialog box, disable unnecessary add-ins. And restart your Outlook.

 

Step 3: Repair Office installation

This option helps the user to check and repair any error. which might cause Microsoft Outlook 2010 not to respond. Follow the steps listed below to run this operation.

  • Close all the running programs.
  • Now from the windows search bar ‘Open Control Panel’ >> Programs and Features.
  • Made a right-click on Microsoft office. Select the ‘Quick Repair’ radio option.
  • The last step is to click on the ‘Repair’ button and re-start Outlook.

 

 Step 4: Create New Outlook Profile

By changing default Outlook profile to new Outlook profile. Then there might be a chance you will get rid of Microsoft Outlook has stopped working error. Follow the steps to create a new profile.

  • Move to “Control Panel >> Mail”
  • In the dialog box select “Show profile >> Add” enter the profile name and click ‘OK’.
  • Now, the next step is to add an email account and click ‘Next’.
  • The last step is to select the newly made profile as the default profile and re-open Outlook.

 

 Step 5: Repair Corrupt PST file

There might be a chance your PST file got corrupted that’s the reason why Microsoft Outlook has stopped working. PST is the Outlook data file which stores all data such as (contacts, notes, journals, calendars, attachments, etc.)

PST file can be corrupted due to various reasons. However, you can recover corrupted PST files by using the Outlook utility tool i.e. ScanPST.EXE.

Users can use this inbox utility tool when there is minor corruption in PST. Let’s check out how this utility tool works.

  • Open Windows Explorer and searched “Scanpst”.
  • Then click on the browse button to select the corrupted file.
  • After browsing the file click on the ‘Start’ button. The scanning process will begin.
  • Afterward, click on the ‘Repair’ button to start the repair process.
  • Finally, restart Outlook and check whether it’s working or not.

 

What Next If ScanPst.Exe Fails? How to Fix Microsoft outlook 2010 Not Responding:

SCANPST.EXE may not work due to its limited features. As a free tool, you can extract attachments up to 2Gb size limits by using this tool.

In that case, users can opt for a reliable way to recover PST files under a few clicks by using an automated tool i.e. SysTools Outlook Recovery Tool. This automated tool comes out with various advanced features. It can easily recover your corrupt PST file under few clicks.

Furthermore, this tool has the ability to recover permanently deleted Outlook emails from PST files and can restore all data Emails, Contacts, Calendars, Tasks, Journals, etc. Under a few clicks.

 

So There You Have It:

The inaccessibility of Outlook can hamper the productivity of any organization. While there are various manual methods available to deal with this issue “Outlook not responding error”.

However, If your PST got damaged heavily then there is no manual method that works for you. In that case, the only option left to a user choose an automated tool. Users can opt for any method as per his/her requirement to solve this error Microsoft Outlook 2010 not responding.