Now we belong to a wide world with full technological development. Where transforming your traditional business processes into certain technology assets will enlighten your organization.
As you engage in logistics and supply chain operations, you need to plan ahead for how problems and solutions will evolve. This will pave the way for the error-free, smooth and successful growth of your business.
When you’re in charge of endless management, digitizing supply chain management takes the stress out of you. As a result, your business seems systematic and well-executed.
DIGITIZABLE DELIVERY
Logistics managers face harsh expectations about the needs of their loyal customers. Therefore, it can be a small or large scale industry handling logistics like a business. The integration of delivery management software brings them huge revenue.
Digitize a large number of logistics operations, from inventory management to customer satisfaction, eliminating errors and delays. Therefore, the best delivery management software increases the supply chain management process and reduces operational complexity.
DELIVERY MANAGEMENT SOFTWARE – DEFINITION
Delivery management software refers to delivery software. The main functions of this software are to manage, analyze and monitor all delivery activities.
The best delivery management software that combines all processes including order receipt to proof of delivery. Many of these distributed operations are combined together in a single database system. As a result, there is a connection on the platform between the seller, the shipper and the customer. This allows data to be retrieved and stored in real-time and improves efficiency.
THE NEED FOR DELIVERY MANAGEMENT SOFTWARE
By going through the above paragraphs, you should have an idea about the delivery software. As the best delivery management software, it establishes a personalized process. This ensures meeting customer expectations, production speed, profitability, transparency, responsiveness and flexibility. Here we will reveal key features of delivery software for your business needs.
The list of features are:
- Streamline workflow management and Delivery automation
- Real-time tracking with delivery tracking tools
- Improved Delivery Route Optimization
- Efficient order, delivery and fleet management
- Enhanced customer satisfaction and retention
- Lessen the dependency on delivery aggregators
- Insightful analytics
- Cost and time-efficient.
1) STREAMLINE WORKFLOW MANAGEMENT AND DELIVERY AUTOMATION
Usually, logistics managers have a lot of paperwork to do. These paper loads can contain order lists, delivery schedules, personnel data, invoices, and more. This leads to excessive confusion and insufficient access to the right data. When data is handled manually by logistics managers, errors, manipulations and data loss can occur.
When wondering how to get around these time-consuming and inefficient processes, distributed software was born. This modern delivery software is designed to automatically store and replenish data using cloud-based storage. Thus, the elimination of manual interventions and error correction facilitates streamlining the entire logistics process. As a result, these information records can be further analyzed and updated for future decision making.
2) REAL-TIME TRACKING WITH DELIVERY TRACKING TOOLS
Logistics and supply chains deal with multiple trucks for delivery. As a single logistics manager, keeping track of all transportation data like a receipt, shipping, delivery, etc. is a nightmare. It is difficult to track the route, speed, mental state, proof of delivery, etc. the driver during the delivery operation.
In this situation, your business will launch the best delivery management software once integrated. The amazing advantages are:
* Easily track the vehicle’s location in real-time thanks to the GPS mobile app integrated into the driver’s smartphone.
* An operator’s immediate choice or change of route for the purpose of reducing fuel costs.
* Update on on-time or delayed delivery and estimated delivery time.
3) IMPROVED DELIVERY ROUTE OPTIMIZATION
In general, logistics management leaves the driver to choose the delivery routes themselves. This process can complete order delivery, but errors and delays are possible due to the lengthy manual process.
Here, delivery management software introduces route optimization functionality. As a result, the driver can choose a route based on real-time traffic conditions, proximity, and a less time-consuming route based on delivery location. Route optimization focuses on speeding up deliveries to increase customer satisfaction and trust.
Likewise, the selected routes are visible to the manager as well as to the customer. Here customers can accurately track order location and predict delivery time with the best delivery management software. Thus increasing the company’s higher delivery rate.
4) EFFICIENT ORDER, DELIVERY AND FLEET MANAGEMENT
Since the introduction of delivery software in the logistics industry, the old working style has come to an end. In the past, when couriers went out to deliver items, the delivery team would have to scan hundreds of documents or listen to an address call. Rather, it will put pressure on the shipper and therefore the speed of delivery will decrease immediately.
Delivery management software creates a single platform where all information such as location, address, payment, etc., is updated automatically. Therefore, it maintains a complete overview of all orders. It provides end-to-end visibility into the delivery status for the management team as well as for the customer. Incorrect result:
- Communication,
- Effective collaboration,
- Fleet efficiency and
- The automated workflow between the driver and the executive’s team.
5) ENHANCED CUSTOMER SATISFACTION AND RETENTION
The main goal of any business is to achieve customer satisfaction. The faster your delivery process, the better your business will meet customer expectations on demand. Thus increasing customer loyalty and retention.
The best delivery management software integration provides real-time information on delivery status. Here, the customer and the delivery team know the driver’s location, arrival time or reason for the delay. This really reduces the customer’s waiting time as he can plan his schedule based on this data. Upon completion of the delivery, the manager will be notified immediately with proof of delivery.
Therefore the delivery management software helps the business:
- To meet the delivery times,
- With the retention of the customers, and
- To stay above the business competition.
6) LESSEN THE DEPENDENCY ON DELIVERY AGGREGATORS
Why depend on delivery aggregators who claim huge commissions on your initial profits. Instead, with the best delivery management software, you can be autonomous and profitable in meeting customer expectations.
By now, you are familiar with the features of delivery management software that benefit your delivery and fleet management processes. Thus reducing delivery times and improving customer/supplier relationships.
The highlighted features are:
- Order and delivery management
- Real-time tracking of trucks.
7) INSIGHTFUL ANALYTICS
If you’re driving creativity, innovation, and the success of your business, you need to delve deeper into historical data. By monitoring overall performance and finding relevant areas, you can analyze important data. Example:
- The seasonal trends
- Peak hours
- Additional delivery needs
- Implementation of ideas for better performance
- Finding customer expectations, etc. Thus analysing the feedbacks provided by the delivery software will enhance your business operations.
8) COST AND TIME-EFFICIENT
Sure, when your carbon papers turn into digitized archival data, you’ll save precious time. Thanks to an automated workflow, you can eliminate manual entries and thousands of calls. Thus reducing possible manual errors and delays. Hence, the best delivery management software targets your business to increase profit margin and hit the target.
Ready to digitize your business with delivery management software? Once you invest in delivery software, you will reap extraordinary benefits. Not all platforms give you the benefits that meet your expectations. Find your best delivery management software. TechWift, a SaaS-based logistics ERP software, enables your business to thrive in on-demand logistics. Integrate distributed software into your business and firmly address the challenges your organization faces.
