CenturyLink – An Introduction

CenturyLink is a network services provider company that offers integrated telecommunications services to users across the world. The services include networking, cloud service, and security solutions for official or individual use. It has been considered the third-largest telecommunications services giver in the United States. It also promises a 24/7 customer care service to all residential users, small-medium-sized businesses, and customers across the globe.

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CenturyLink – Products and services

CenturyLink offers products for three major categories which are: Enterprise, Small Business, and Residential. You can buy these even in bundles or individually and also this can be customized beforehand.

Enterprise options: This offers various networking services like software-defined networking, VPN, fibre, Ethernet and wavelength services, cloud security services, distributed denial-of-service, attack prevention services, and finally analytics and threat management that include managed services application, operating system, and infrastructure management services.

Residential options: They offer telephone services to the local as well as the long-distance areas, fibre optic internet, and also, they offer home security services. The best feature of CenturyLink is that it provides its Residential customers the internet services plan as a price-for-life. This means the customer can pay the same price as long as they keep the plan with the company.

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How should you return your CenturyLink Modem?

Ever noticed how you receive your packages from various e-commerce sites you might have noticed that a lot of care is given while packing the desired package. Just like that you also need to pack your CenturyLink Modem or the router with utter carefulness. In that same way, you should pack your CenturyLink modem or router. The tricky part that you should always keep in mind is the return label of your router. Ensure its visibility by fixing it on the outermost side of your packaging box. This visibility will help the delivery person to deliver it to the right address.

How to get a returning label from CenturyLink for your modem or router?

This process will require various steps that you have to take to get the returning label from CenturyLink for your modem or router.

  • Start by visiting the official CenturyLink website and placing a return request.
  • Once your request is placed successfully you will receive a label.
  • Print that label out and paste it on the outermost side of your package box.
  • But you don’t have to worry if you don’t have a printer.
  • You will get a QR code instead of the label.
  • That QR code can be scanned when you show it to the person working at the UPS store. He will scan it and also will take the print of the label.

Important Instructions for Packaging and shipping of the CenturyLink Modem

We all know that our packages are not handled with care through the various courier companies. It has various bad effects on the courier like product damage. On the other hand, considering the CenturyLink modem returning policy which includes that there must not be any missing modem accessories, they all should be neat and clean and also shouldn’t be damaged. Therefore, it is super important to pack the modem in the right fitted box. you can follow the below steps and pack the modem effectively:

  • Begin with selecting the right spacious box for the CenturyLink products and make sure they fit easily without any issue.
  • Wrap each product carefully and in a way, you don’t break anything.
  • You can add soft and cushioning material to make sure that the product got all the needed protection from various sudden jumps that it might face while in transit.
  • With good quality, tape closes the box from inside and pastes the CenturyLink returning label on the outer side of the box.
  • Now you will be required to drop the box carefully at the authorized UPS shipping store and have to obey their directions about the package.
  • After successful delivery, CenturyLink will automatically process the refund to the right users after complete verification.
  • This process takes at least 5- 10 working days from the day of receiving the modem.

Final Remarks
We have tried and provided all the needed information about the CenturyLink modem and how you can return it without any hassle. We would suggest you also double-check the CenturyLink modem when you buy it and try to return it in 30 days so that you don’t have to bear any problem with it.