The unsung heroes of global trade are Freight Forwarding Company. They are the organizations we rely on to respond quickly to new supply chain shocks, devise problem-solving strategies for the world’s leading brands and manufacturers, and, ultimately, sustain the flow of goods.

It’s a 24-hour-a-day, 365-day-a-year job, and because so much of a freight forwarder’s work is dictated by unpredictable external circumstances, technology hasn’t always been seen as an easy solution to the challenges they encounter. After all, when it comes to preventing ships from being late, the software can only do so much.

However, as the world’s supply chains become increasingly complex, amplifying the impact of any shocks, the future of freight forwarding now hinges on the industry’s ability to identify areas where technology can help – both to relieve the burden on teams and to improve decision-making in the event of the unexpected.

These are some common problems –

The scalability problem

Freight forwarding is a business that operates in a counter-cyclical manner. When demand for commodities rises quickly, it presents a huge potential for a worldwide logistic service provider, assuming they are up to the task.

However, because so much freight forwarding activity is dependent on time-consuming manual operations – such as processing customs documents and matching shipping codes – businesses sometimes have no alternative but to hire more people to meet demand surges.

They’ll suffer delays and backlogs if they hire too few workers, and they’ll lose their margin if they hire too many. They must also contend with a global skills shortage, as well as the question of what to do with extra resources after supply chain volatility decreases and full-time employment becomes untenable.

At the end of the day, it’s all about scalability. The world’s supply chain infrastructure cannot scale quickly or effectively enough to meet market demand. Is it possible for technology to deliver a more long-term, long-lasting solution?

Container capacity and location are not visible in real-time – 

Missed chances will continue to be an issue due to insufficient tracking updates and monitoring. With limited visibility and inadequate real-time tracking, delays, disruptions, missing deliveries, damaged parcels, and lost cargo can all be a problem. In today’s industry, real-time tracking and status updates have become a requirement rather than a wish.

Global Trade and Changing Regulations 

The stress on the supply chain will only increase as more laws for domestic and international shipping and logistics come into effect. There are numerous difficulties that might affect global trade and, by implication, local supply chain marketplaces, ranging from customs and inspections to levies and taxes to shipping constraints and regulations. Rules must be followed, thus freight forwarders must be aware of current requirements.

Customer service demands are increasing 

With the rise of e-commerce, on-demand tracking, real-time updates, and tailored shipping and delivery options, customers have grown to expect a whole new level of service. Customers will no longer accept substandard options and services. Shippers and carriers must be able to maintain high levels of customer satisfaction while also meeting and exceeding expectations, according to freight forwarders. The freight forwarding industry’s solution to this problem is mainly reliant on customer-driven services.

Transportation costs and speed of transit 

The volatility of the market, as well as rapid fluctuations in expenditure and general rate rises, are another difficulty that freight tender and logistics managers face in the current supply chain. Even in unpredictable market conditions, keeping track of fees, rates, and trends makes it easier to plan for additions and budgets properly.

Sum up – The advantages of having a centralized freight forwarding company or platform are critical for managing the complex and multi-faceted transportation and freight management business. Supply chain management is still focused on addressing the most prevalent difficulties that the freight forwarding sector faces.

So in this blog, we would like to mention Sampark India Logistics which is one of the top logistics company in India. They have solved these problems to a large extent and provide their clients with the best logistics experience. For more information visit – https://silpl.rathigroup.info/