Brother is a well-known name in the printing industry. It’s a name that comes to mind when you think of state-of-the-art technology, quality, and ease of use. Brother printers are easy to use and very reliable. However, Brother Printers in error state are a problem that has plagued many users from time to time. We will answer your questions about how to fix brother printer in error state. Instead of trying to fix the problem from scratch, you should first try basic troubleshooting methods.

Why Brother Printer in Error State?

There are many reasons why an error state may occur. Bad connections or paper jams could be contributing factors to the problem. It could also be caused by software changes or low ink levels. Let’s now look at the possible causes of this error.

Brother Printer in the Error States? Here’s how to fix it!

Steps 1: Make sure the Printer is Online

Online or offline status can indicate that your Brother printer is online. Your printer may be offline due to an error in the software or the printer’s era. These are the steps to help you interact with this error:

  • Search for the Control Panel.
  • Open the “Hardware and Sound” option.
  • Click on the View devices or printers button
  • Select your printer and right-click it to select the option “Set as default printer”.
  • After you have selected the printer as your default option, right-click on it and select the option “See what’s printed”.
  • Click the button in the upper left corner to choose the option for your printer
  • To use the printer offline, remove the checkmark from the option to pause printing and choose the offline option.
  • Restart your printer to resolve the problem.

Steps 2: Check that the Printer Spooler Service Works Correctly

The Printer Spooler Service performs all commands sent to the printer by your computer. You can restart the service to remove all current print jobs and start over.

To restart the service, follow the steps below:

  • In the search box, type “cmd” in the field.
  • Right-click the prompt to run the command and it will be displayed as an administrator.
  • Choose the “Yes” option.
  • Enter the net stop-spooler command prompt and hit the enter key.
  • Once you get the message that the service is stopped, type in net start spooler.
  • Close the command prompt, then restart your device until you get a confirmation that the service has resumed.

Step 3: Clear the Brother Printer Spooler files

  • Open the c-drive in your system.
  • Next, open the folder Windows. Then, open the System 32 folder and scan for the Sponge folder.
  • In the spool folder, click the OK button.
  • If prompts are given, delete all files from the folder and then reply ‘yes’ to any questions.
  • Restart your computer.

Steps 4: Ensure that PnP Security is Allowable

PnP (or Legacy Plug and Play) is a service that should always work on Windows 10 devices. These are the steps you need to activate it.

  • Open the system manager by clicking on the search box.
  • Enter the search box at www.devmgmt.MSc, and hit enter.
  • Choose the Device Manager
  • Select show hidden computers’ from the display options. Next, go to the ports options by right-clicking on them.
  • Click on the ECP Printer option and then open its properties
  • Go to the general tab, and then select Port Configuration
  • Select the “Use any interrupt selection” option.
  • Make sure you also check the “Allow Legacy PnP” option.
  • To save your changes, click the OK button

After going through the above steps, we are certain that you won’t have any problems solving the Brother Printer error state problem. We are here to help you if you get stuck or need additional assistance.

Call Brother Printer Support Number 1-866-231-0111 for a connection with Brother Printer Support Assistant

We ensure you are comfortable using our services. You can reach our Brother Printer Support assistant team by using any one of our channels. There are three communication channels available to us. You can choose the one that is most convenient for you. All our helplines are available 24×7.

If you have any questions about the drum of a brother printer or how to connect it to WiFi, please contact us.