QuickBooks features an application known as Intuit Sync Manager, designed to synchronize the desktop version of QuickBooks with Intuit online servers and various other applications. Additionally, it streamlines data transfer between cloud servers and QuickBooks Desktop. However, the discontinuation of QuickBooks Sync Manager in 2016 has led to complications for users of earlier versions.

If you’re experiencing issues with QuickBooks Sync Manager Error, you’ve come to the right place for a solution. While QuickBooks’ sync manager is a useful tool, improper usage can hamper user productivity. Let’s delve into the complexities of this problem, understanding its causes, indicators, and remedies.

Understanding Intuit QuickBooks Sync Manager and Its Advantages

QuickBooks Sync Manager

Before tackling the QuickBooks Sync Manager Error, it’s essential to grasp the function of Intuit Sync Manager. This tool synchronizes the desktop QuickBooks version with online cloud servers, ensuring immediate reflection of changes made in one on the other. This synchronization is crucial for the safe and smooth transfer of all company file data within QuickBooks to other applications.

Intuit Sync Manager facilitates secure synchronization of both internal add-on services and third-party programs. This automation reduces the need for manual synchronization, enhancing productivity and streamlining processes. Operable on Microsoft Windows, the Sync Manager can be easily paused or removed.

Here are some advantages of utilizing QuickBooks Sync Manager:

  • It maintains synchronized QuickBooks data with other business applications.
  • Automation of synchronization saves time and minimizes errors.
  • Access to real-time data via Intuit Sync Manager can enhance business insights.

By understanding Intuit Sync Manager and its benefits, users can effectively leverage QuickBooks Sync Manager for efficient business operations.

Key Features of QuickBooks Sync Manager Tool

The following traits apply to the data sync manager:

Web Connector

Sync Manager operates with the assistance of the Web Connector, an independent application responsible for managing synchronization. Acting as an intermediary between QuickBooks and its connected online services, the Web Connector ensures secure and accurate data transfer.

Error Handling

Sync Manager’s architecture incorporates mechanisms to handle common errors that may occur during the synchronization process. This feature enables users to easily identify and rectify issues by tracking and reporting faults.

Data Synchronization

QuickBooks Sync Manager facilitates scheduled or automatic synchronization of data between compatible web-based applications and QuickBooks Desktop. This data encompasses expenditure details, sales transactions, client information, and other financial data.

Integration with Third-Party Applications

QuickBooks Sync Manager supports integration with various third-party applications, such as payment processors, e-commerce platforms, and other business tools. This integration aims to streamline data flow and eliminate the need for manual data entry.

Control Center

QuickBooks Sync Manager includes a control panel within QuickBooks Desktop, allowing users to review synchronization history, manage associated apps, and adjust settings.

Automatic Updates

Sync Manager automatically updates QuickBooks and related products, ensuring compatibility and keeping users up-to-date with the latest versions.

How to Set Up QuickBooks Sync Manager

The setup process for QB Sync Manager is designed to streamline synchronization tasks efficiently, saving you time whenever you need to access your information. Here are the steps involved in the one-time setup process:


  • Open QuickBooks and select the company file you want to sync.
  • Navigate to Online Services.
  • Choose the option to set up Intuit Sync Manager.
  • When the login form appears, enter your ID and password as prompted.
  • If requested, select the appropriate corporate profile to assist with synchronization.
  • Click on the Start Sync Now tab to initiate the syncing process.

What is QuickBooks Sync Manager Error?

The Sync Manager for QuickBooks in 2023 encounters a challenge where it fails to interact with the QB software as expected, resulting in non-functionality. Users may find that the software doesn’t start or operate properly. However, given that Sync Manager was discontinued in 2016, alternative third-party apps and plugins have emerged to fill the void left by the software’s absence. Consequently, users may encounter occasional issues with the sync manager while adapting to these new technologies.

This problem prevents users from accessing business files or carrying out other tasks, causing interruptions. They may receive messages such as:

  • The Intuit Sync Manager is not configured.
  • The Intuit Sync Manager is available for an update.
  • An error occurred while attempting to load files from the specified location.

The desktop client and cloud server cannot synchronize due to the QuickBooks Sync Manager error, resulting in delays or disruptions. This problem might stem from a corrupted company file or sync manager components.

Possible Causes of QuickBooks Sync Manager Errors

Intuit Sync Manager Error can be attributed to various factors affecting users:

  • Broken or missing sync manager components could trigger this issue.
  • The problem might stem from corrupted system files or applications.
  • Network hindrances caused by firewalls or security software configurations could lead to this error.
  • An internal error occurring during data uploading might disrupt the sync manager’s functionality.
  • An outdated QB application or compatibility issues between QB and Sync Manager could be the culprit.
  • Inconsistent connectivity or network interruptions might be at the root of the problem.
  • The issue could arise from an outdated QB Sync Manager.
  • Failure to write downloaded data to the QB business file during synchronization could result in errors.
  • Damaged or missing Windows components might contribute to this issue.
  • If you’ve relocated your company file due to issues, it may not be available, leading to Sync Manager Errors.
  • Malware or virus attacks are a common cause of this problem.
  • An expired signature trust certificate could also be a possible reason for the error.

QuickBooks Sync Manager Not Working Errors in Detail

Error 17_7118: QuickBooks Sync Issue

Encountering this error may indicate an infection persisting on your system for over a week. To resolve, consider updating your QuickBooks application. Additionally, an update for Intuit Sync Manager may be necessary.

Error 5_13944: QuickBooks Sync Issue

This error often arises during data uploads to QuickBooks, possibly due to network connectivity issues. Accessing the server and promptly addressing any internal errors are crucial steps to resolving this issue.

QuickBooks Desktop 2023 Sync Manager Dysfunction

Corrupted or missing files within applications can trigger sync problems. Renaming Sync Manager files might alleviate the challenge of syncing between desktop, servers, and third-party apps.

Error 17_7300: QuickBooks Sync Issue

“Unable to Sync” errors may stem from QuickBooks files being unable to write downloaded data. Reinstalling Sync Component and updating Sync Manager could rectify this issue.

Indicators of QuickBooks Sync Manager Errors


Ineffectual synchronization, unexpected software behavior, connectivity issues, error notifications, delayed or incomplete data, frozen or unresponsive Sync Manager, performance delays, and compatibility problems signal potential Sync Manager errors.

Implications of QuickBooks Sync Manager Errors

Workflow disruptions, data inaccuracies, duplicate entries, time loss, data vulnerability, compromised reporting accuracy, reduced productivity, security concerns, and customer dissatisfaction underscore the impact of Sync Manager errors.

Prerequisites for Resolving QuickBooks Sync Errors

Methodically resolving Sync Manager issues necessitates certain prerequisites, ensuring a smooth and efficient resolution process. These prerequisites should precede any troubleshooting efforts.

Make a Data Backup

How to Fix the QuickBooks Sync Error [Easy Ways]

To resolve various problem codes and warnings associated with QuickBooks Desktop Sync Setup, the most effective solutions are outlined below:

Solution 1: Reset and Clear Sync Manager Settings

Properly resetting sync manager settings is crucial. Follow these steps:


  • Confirm that the sync manager application is in the correct folder. For Windows XP, it should be in C:\Documents and Settings\\Local Settings\Application Data\Intuit\, and for Windows 7 and Vista, it should be in C:\Users\\AppData\Local\Intuit.
  • Log in to Windows as an administrator and remove all sync manager settings.
  • Open QuickBooks and go to the Help section.
  • Choose the Manage Data Sync option.
  • Confirm by selecting yes in the confirmation box after clicking the Clear Sync Settings option.
  • After clearing the settings, reconfigure the sync settings to resolve the issue.

Solution 2: Configuring QB Sync Manager via the File Menu

To ensure smooth functioning, it’s crucial to configure the QB Sync Manager correctly. Here’s a step-by-step guide:

  • Launch the QB Desktop application and navigate to the File menu.
  • Choose the option to set up Intuit Sync Manager.
  • Enter your login credentials. If you don’t have an account yet, you can create one.
  • In case you’ve forgotten your login details, select the “Forgot your Password/User ID” option to recover them.
  • Opt to “Use an Existing Company” and proceed by clicking “next.”
  • The corporate files will commence syncing with the Intuit App Centre through the Sync Manager. After completion, close the window and access Intuit Full Service Payroll.
  • To log in and access the company file, continue through the Setup QuickBooks screen, entering your IAC user ID and password.
  • Press the F2 key to confirm the company’s Realm ID displayed in the upper-right corner.
  • Under the “Connect your Company” tab, select the business profile corresponding to your company file’s Realm ID and click “Continue.”
  • Once the correct account is chosen, click “Finish” and restart QuickBooks to check the status of the issue.

Solution 3: Rename the Intuit Sync Manager Folder

Altering the name of the QuickBooks Sync Manager Folder can help eliminate corrupted QB files and generate fresh ones for immediate use. Follow these steps:

  • Close both the program and the QuickBooks Company File.
  • Ensure smooth troubleshooting by updating the QB application using the following steps:
  • Open QB and navigate to the Help menu.
  • Select QuickBooks Desktop Update.
  • Click on Get Updates and wait for any available updates.
  • Choose Update Now and proceed with the installation.
  • After updating QB, go to the system tray. Right-click on the Sync Manager icon and select Exit to close it.
  • Search for Sync Manager in C:\Users\AppData\Local\Intuit. (Note: The location of Sync Manager may vary depending on the version.)
  • Right-click on the Sync Manager folder and add OLD to its name.
  • Click OK to save the changes.
  • Restart your computer and reopen QB.
  • The Sync Manager should appear automatically.
  • Finally, attempt to sync the data again to verify if the QuickBooks Sync Error has been resolved.

Solution 4: Sync Manager should be added to Company Preferences

You can use the following steps to try syncing the data once again and get rid of the error:

  • Open the QB company file and go through the navigation bar of the application.
  • Select the Integrated Applications option from the left pane after tapping the Edit menu.
  • Then, select the My Preferences tab from the window on the right.
  • Make sure the Intuit Sync Manager option is checked under the Company Preferences checkbox.
  • Finally, try syncing the data once again to see whether the QB Sync Manager Not Working Error has been fixed.

Solution 5: Delete the CRT File

which involves fixing issues with QuickBooks Sync Manager due to an incorrect or expired certificate, follow these steps:

  • Open the PC’s Sync Manager.
  • Navigate to Program Data.
  • Locate and delete the SBConnect.crt file.
  • Run the Sync Manager Setup procedure again.
  • After setup completion, reset your current sync settings.
  • Go to the Help menu, select Manage Data Sync, then choose Intuit Sync Manager, and reset it.
  • If the sync is still unsuccessful or data upload fails, wait and try again later.

Solution 6: Resolve QuickBooks Sync Error by Closing QB-related Processes and Renaming Intuit Folders

When installing QuickBooks, encountering difficulties can arise if Intuit directories are corrupted. Additionally, interference from other running QB programs can exacerbate this issue. To address the QuickBooks Desktop 2024 Sync Error, follow these steps to change directories and complete QB tasks:

  1. Locate Intuit folders using the path: C:\App Data\ Local\ Intuit\Users. Right-click within this folder and rename the following files:
  • Year of C:\ProgramData\Intuit\QuickBooks
  • C:\Users\(the active user)\64-bit version of AppData\Local\Intuit\QuickBooks (year) Files\Intuit\QuickBooks (year)
  • C:\Intuit\QuickBooks (year)\Program Files (x86)
  1. After renaming each directory, terminate associated processes from the taskbar:
  • Open Task Manager using Ctrl+Shift+Esc keys.
  • Click on the “Processes” tab.
  • Right-click on programs like QBUpdate.exe, QBW32.exe, and QBDBMgrn.exe.
  • Choose “End Processes.” A warning may appear stating that stopping these processes could lead to data loss and system impairment. Click “OK” to proceed.
  1. Return to QuickBooks and check if the QuickBooks Sync Error persists.

Solution 7: Remove QuickBooks Application

To resolve issues such as QuickBooks Sync Manager Not Working on your device, remove the QuickBooks software and then reinstall it. Here are the steps to accomplish this:

  • Open the Control Panel either through the Run window or the Start menu.
  • Navigate to the Programs and Features section.
  • Click on the option to uninstall a program.
  • Locate QuickBooks Desktop from the list of installed applications.
  • Follow the prompts to uninstall QuickBooks.
  • After uninstallation, visit the official Intuit website and reinstall QuickBooks.
  • Follow the instructions provided by the installation wizard.
  • Use the provided activation code and other necessary details.
  • Prior to proceeding, ensure you create a backup of your files to prevent any data loss.

Solution 8: You need to grant QuickBooks Intuit Sync Manager permission in the firewall settings. Follow these steps:

  • Open the Windows Start menu and type “Windows Firewall” when it appears.
  • Choose “Advanced Settings.”
  • Right-click on “Inbound Rules.”
  • Click on “New Rule.”
  • Select “Port” and click “Next.”
  • Ensure that “TCP” is chosen.
  • Specify the exact QB ports required for your version in the “Specified Local Ports” section.
  • Click “Next” after inputting the port number.
  • Choose to allow the connection and click “Next” if prompted to select profiles.
  • Create a rule and give it a name in the next step.
  • Finish the procedure by clicking “Finish.

Now, add Intuit Sync Manager to Windows Firewall exceptions:

  • In the Start menu, type “Windows Firewall.”
  • Select “Advanced Settings.”
  • Right-click on “Inbound Rules” and choose “New Rule.”
  • Select “Program” and click “Next.”
  • Click “This Program Path” to browse.
  • Navigate to C:\Program Files\Common Files\Intuit\Sync and select “IntuitSyncManager.exe.”
  • Create a rule once more and give it a name.
  • Follow the same procedures for Outbound Rules.

Solution 9: Inspect the Company File for Potential Data Damage

When addressing issues where QuickBooks Time fails to synchronize with QuickBooks Desktop, it’s essential to examine your company file for any potential damage.

  • Begin by opening the QuickBooks Company file.
  • Navigate to the File menu.
  • Select “Utilities.”
  • Opt for “Check Data.”
  • Allow the tool to run its check on the QuickBooks Desktop company file for any data damage.
  • If QuickBooks sync issues are identified, click on “File” once again.
  • Then, go to “Utilities.”
  • Choose “Rebuild Data” in this scenario.
  • This tool will rectify and restructure your company file to prevent any data breaches.

The solutions provided in this blog post, recommended by experts, aim to resolve the QuickBooks Sync Manager Error. However, if the methods become too complex and you require professional assistance, it’s advisable to seek help promptly. Contacting QB experts will enable them to address the issue by addressing its root causes effectively, providing answers to your questions, and resolving the matter proficiently.