QuickBooks is widely recognized as one of the leading accounting software solutions, providing businesses with efficient tools to manage their financial transactions. However, like any software, QuickBooks is not immune to errors, and one such common issue is QuickBooks Error 15106. This error can be frustrating for users, as it may hinder the smooth operation of the software. In this comprehensive guide, we will explore the causes, symptoms, and most importantly, the solutions to resolve QuickBooks Update Error 15106.

Understanding QuickBooks Error 15106:

QuickBooks Error 15106 typically occurs when a user attempts to update their QuickBooks software, and the update process is interrupted or unable to complete successfully. The error message associated with QuickBooks Error 15106 often reads: “The update program cannot be opened. The update program is damaged.”

Causes of QuickBooks Error 15106:

Several factors can contribute to the occurrence of QuickBooks Error 15106. It’s crucial to understand these causes to implement effective solutions. Here are some common reasons behind this error:

  1. User Account Control (UAC) Settings: The User Account Control settings on your computer may prevent QuickBooks from performing the update. If the UAC settings are too strict, it can interfere with the software’s ability to modify or replace certain files during the update process.
  2. Insufficient Permissions: QuickBooks requires certain permissions to access and modify files on your computer. If the user account lacks the necessary permissions, it can lead to Error 15106 during the update.
  3. Antivirus or Anti-malware Interference: Security software, such as antivirus or anti-malware programs, may identify the QuickBooks update as a potential threat and interfere with the installation process, causing Error 15106.
  4. Damaged Installation: If the QuickBooks installation on your system is damaged or incomplete, it can result in update errors. This can happen due to unexpected system shutdowns, malware infections, or issues during the initial installation.

Symptoms of QuickBooks Error 15106:

Identifying the symptoms associated with QuickBooks Error 15106 is crucial for a timely resolution. Here are common signs that users may encounter:

  1. Error Message: Users will receive a specific error message indicating that the update program cannot be opened, and it is damaged.
  2. Incomplete Update Process: The update process may start but fails to complete, leaving the QuickBooks software in an outdated state.
  3. System Freezing or Slow Performance: In some cases, users may experience system freezing or a significant slowdown in performance when attempting to update QuickBooks.

Resolving QuickBooks Error 15106:

Now that we understand the potential causes and symptoms of QuickBooks Error 15106, let’s explore the steps to resolve this issue:

  1. Disable User Account Control (UAC) Settings: Adjusting UAC settings can often resolve the issue. Navigate to the Control Panel, go to User Accounts, and select “Change User Account Control settings.” Lower the settings to the desired level and restart your computer.
  2. Run QuickBooks as an Administrator: Right-click on the QuickBooks icon and select “Run as administrator.” This ensures that QuickBooks has the necessary permissions to perform updates.
  3. Check and Adjust Permissions: Ensure that your user account has the required permissions to access and modify QuickBooks files. If necessary, consult your IT administrator to adjust these settings.
  4. Temporarily Disable Antivirus Software: Temporarily disable your antivirus or anti-malware software before initiating the update. Be sure to enable it again once the update is complete to maintain system security.
  5. Perform a Clean Install of QuickBooks: Uninstall QuickBooks from your system and perform a clean install. This ensures that all components are properly installed and reduces the risk of encountering errors.
  6. Use QuickBooks Clean Install Tool: Intuit provides a Clean Install Tool that helps remove any traces of QuickBooks from your system before reinstalling. Download and run this tool to perform a clean installation.


QuickBooks Error 15106 can be a frustrating obstacle for users seeking to update their accounting software. However, with a thorough understanding of its causes and symptoms, as well as the implementation of the recommended solutions, users can overcome this issue and ensure their QuickBooks software remains up-to-date and fully functional. Remember to follow the steps carefully, and if the problem persists, seeking assistance from QuickBooks support or consulting with IT professionals may be necessary for a timely resolution. Regularly updating QuickBooks is essential for accessing new features, improvements, and ensuring compliance with the latest tax regulations, making the resolution of Error 15106 crucial for uninterrupted business operations.