Before nbn™ became available, it was acceptable for local business owners to have a telephone connection that wasn’t compatible with nbn™.
However, NBN is now starting to roll out around the Hunter region and nbn™ compatible connections are mandatory for new or existing nbn™ Fibre to the Premises (FTTP) nbn™ broadband connections .
If your business currently has an old analogue phone system , it isn’t compatible. NBN requires either a VoIP phone service or an IP/Optical Network Terminal (ONT).
A VoIP service can be run on an existing analogue system but will go through the speeds achievable on nbn™ and not what you may expect from previous telephone systems in the past.
NBN recommends that if you are an existing customer and have not yet upgraded to nbn™, please contact your service provider as soon as possible to discuss upgrading your service .
If you are a new customer, NBN also recommends that you speak to your preferred telephone or broadband provider about the best way to connect to nbn™.
business owners in the Hunter region who haven’t yet made the switch to nbn™ may find their phone systems are no longer working come October this year when NBN will start disconnecting services that are still on analogue technology.
The nbn™ switchover is mandatory for all premises in the nbn™ footprint – so whether you’re ready or not, your nbn™ NBN is coming.
If NBN has already connected your nbn™ service and you find that your NBN phone system is no longer working, NBN recommends contacting NBN to arrange a power reset on the nbn™ box in order for your NBN phone system to be re-detected by your phone or broadband provider so they can reconnect it.
For more information about NBN’s switchover, click here.. Alternatively, contact us for any further questions you may have.
Also Read – Why should businesses choose business VoIP phone services?
