If you’re still not sold on what kind of value knowledge sharing can bring to the table, then read on to find out more.
Gone are days of cluttered email inboxes, scanning thousands of files to locate the one document you need, spending hours of a week of work looking for papers, and desperately monitoring information as people leave the business.
More and more companies are moving to information management tools to facilitate teamwork, employee engagement, and innovation at the workplace. Still, conducted testing needs to ensure that you use the best software to suit your business needs and gain competitive advantage.
For the first time, buying an information management solution feels a lot like skydiving. You can not hit any old parachute without triple-checking that each piece is present and operating and making sure that the harness suits. Choosing a knowledge-sharing system ideally tailored to the business should be treated with the same degree of consideration and priority.
Finally, you have determined that the organization wants a forum for information sharing – a sound choice. After all, it can deal with various challenges that companies face, such as change management. Even as we discussed earlier, the philosophy of knowledge sharing will boost your business competitive advantage.
Still, just agreeing that you need one doesn’t mean that your quest is over, so you should even start investigating to figure out the best option for your company.
Look out for the must-have functionality of the Information Sharing Site because, after all, it would turn the company into an asset to invigorate workers with useful content that will save the day in challenging circumstances. It will be useful as a communication method in terms of employee engagement.
Nearly 20% of the company’s time, which can be equivalent to one day in a working week, is quickly wasted by workers looking for the necessary knowledge required to finish their assignments.
More than that, another study showed that workers spent about 2 hours, on average, a day only searching for and gathering information. Communication methods should be required in businesses
If an organization has five workers, then 4 of them actively work, while the fifth spends all the time at work only searching for details, without contributing much value to the company. The Information Management Tool may be the solution to this problem because it increases the organization’s productivity and the performance of workers.
It’s both open and immersive.
You must look for these two crucial factors.
The days where workers spent hours in cubicles are gone because they are flexible and need versatility, so you need to pick a tool that can reach anywhere, no matter which computer.
Knowledge sharing is no longer a one-way operation. Companies want their workers to share their expertise and experience. The website can provide alternatives such as chat or Q&A features and messages, close to those used on social media.
In this way, everyone can communicate with current content and participate in healthy conversations, thereby eliminating workers’ boundaries and fostering a general learning atmosphere.
It can quickly arrange content.
The main aim of using the Knowledge Management Tool is to help workers locate the information they need quickly, so it is mandatory to choose a system that provides a smart search option. However, even if this function exists, it is possible to make fair use of it if the content is already correctly indexed and classified.
Some systems allow users to arrange shared content using the marking and classification system. Simultaneously, the smart search choice means that every employee has access to the information they need anytime they want. Having this tool is useful in employee engagement.
It has an in-depth theoretical method.
One of our favorite aspects of knowledge sharing sites is the opportunity to see its development, who is viewing content, and how much this occurs.
Insights and market analysis are perceived to be some of the organization’s greatest assets, so using a network with an analytical framework should be necessary, particularly if you’re looking to set up a rewards system for the most successful users.
It requires content distribution for external users.
Your whole team is working hard to make the company expand, leading to an incredible knowledge base with useful information. But what is the very point of getting it if anyone cannot read these, even those not part of the platform?
A viable knowledge sharing approach requires the option to exchange content with external customers so that you can watch who opened the email and how long they spent learning the content. By doing this, you already know what kind of material you’re doing best because you’re successfully pushing prospects down the pipeline, but still, which pieces require some slight changes.
It functions as a powerful Q&A engine.
Let’s face it. Many of the staff’s questions have been answered before and will undoubtedly become someone else’s question again and again. It’s a better way to record all these problems by creating an information base.
Any time a question is asked, post it to the knowledge sharing solution of your choosing so that you can collect any new details required for an informal and natural response. This way, the next person who has the same question will instantly look for an answer, save a lot of valuable time and maybe even provide a better solution.
It can work in combination with some other applications.
Finally, it’s more about integration with the other methods you’re always using. E.g., cloud storage, since it would be perfect for a knowledge-sharing site to access information already saved on Google Drive or Dropbox.
Storage is just an example, but there are many resources that the team typically depends on, including Slack, Trello, or Asana, which will fit nicely alongside a network where a lot of useful knowledge is stored.
Louie is the father behind the travel blog Browseeverywhere.com. He has a background in photography, E-commerce, and writing product reviews online at ConsumerReviews24. Traveling full time with his family was his ultimate past-time. If he’s not typing on his laptop, you can probably find him watching movies.
