Shipping for eCommerce means doing anything and everything to deliver the package in a suitable condition to the customer. If the package arrives late or in a bad situation, the customer won’t be loyal or stick with that company for a long time. Navigating the world of eCommerce shipping is not a simple task; it requires a proper plan with different eCommerce delivery services. This process becomes cost-effective and straightforward by choosing the right partner, saving both time and cost for online businesses.

According to a Survey published, 63% of respondents said they abandoned online shopping carts because of shipping costs, and 36% said they abandoned shopping carts because the order would take too long to ship and have some problems tracking the order. In a study by Deloitte, 72 % of consumers prefer to get free shipping as the main advantage of shopping online. eCommerce Shipping helps in many ways to achieve this within a limited time and resources.

5 Common eCommerce Shipping reason

  1. 1.   Display the Expected delivery time and date – While telling the customer about the exact date and time to the customer, it makes them feel like their time is valuable to the online businesses, and they can expect to receive their product at a scheduled time. So, make sure to mention the time and date of the shipping.
  2. 2.   Tracking the Package – The customer should not remain in the dark after they have purchased the product. Provide them the information about any sudden changes or delays in receiving the package. eCommerce shipping should provide them the services of tracking their order, which many eCommerce delivery solution companies are now providing.
  3. Good Return Services – According to a survey, 94% of customers happy with the company’s return policy like to purchase from the same online business again. eCommerce shipping solution provides these services to the company, which is necessary to build a relationship with the customer.
  4.   Shipping cost precise – If the company is charging any shipping cost for the customers, it should be told clearly to the customer at the time of purchase of goods. eCommerce should take care of it, and if they are not providing free shipping, it should be visible to the customers, or they can highlight the cost before checkout.

5.   Packaging and labeling the product – The proper packaging and labeling is the first customer encounter with the product. This gives the company’s impression, and adequate packaging ensures the product is in good condition.

Conclusion

Every part of the supply chain has a role to play in making eCommerce Shipping Solutions companies operate in the company’s online businesses. Make a detailed strategy with them, including your SMART (Specific, Measurable, Achievable, Relevant, and Time-based) objectives. Every online business needs a sound eCommerce delivery system, especially when customers expect fast, free, or low-cost shipping.