Check your device is compatible with disney plus com begin. Navigate to your device’s firmware settings page and check for updates. Try deleting and reinstalling the Disney+ app from your device’s app store (e.g. Google Play or App Store). Try logging in with the same details on a different compatible device. Connect your Smart TV to the internet and visit the “App Store” from the home screen. Search for Disney Plus. From the results, click on the Disney+ app icon and then “add to home.” It will download and install the app on your Smart TV.