PointClickCare is a leading provider of cloud-based healthcare software solutions designed to optimize care delivery and financial management for acute and post-acute care providers. Their comprehensive platform offers a range of features that connect various aspects of healthcare operations, fostering better outcomes for patients and residents.

Simplifying Complexities in Healthcare

Traditionally, healthcare has juggled multiple software systems for different functions, creating data silos and hindering communication. PointClickCare’s cloud-based platform integrates Electronic Health Records (EHR), financial tools, and care coordination functionalities into a single, unified system. This streamlines workflows, improves data accessibility, and allows for a more holistic approach to patient care.

Key functionalities of PointClickCare include:

  • Electronic Health Records (EHR): Securely store and manage patient or resident medical histories, medications, allergies, and care plans.
  • Financial Management: Automate billing, claims processing, and revenue cycle management, ensuring efficient financial operations.
  • Care Coordination: Facilitate communication and collaboration between care teams, fostering better transitions of care between different healthcare settings.
  • Point of Care App: Empower frontline staff with a mobile app for capturing real-time patient data and completing documentation at the bedside.

Benefits of PointClickCare:

  • Improved Care Quality: Streamlined workflows and better care coordination can lead to improved patient outcomes and reduced readmission rates.
  • Enhanced Efficiency: Reduced administrative burdens and automated tasks free up staff time for direct patient care.
  • Stronger Financial Performance: Efficient financial management tools improve cash flow and revenue cycle management.
  • Increased Collaboration: Improved communication across care teams leads to better decision-making and patient care.

PointClickCare’s commitment to innovation positions them at the forefront of healthcare technology. They actively develop solutions to address current challenges in the industry, such as value-based care and interoperability between different healthcare IT systems.

Who can benefit from PointClickCare?

PointClickCare caters to a wide range of healthcare providers, including:

  • Hospitals
  • Skilled Nursing Facilities
  • Home Health Agencies
  • Rehabilitation Centers

With its comprehensive features and focus on improving healthcare delivery, PointClickCare is a valuable tool for organizations seeking to optimize operations, improve patient care, and achieve better financial performance.

Logging in to PointClickCare

PointClickCare is a healthcare software platform used extensively by senior care facilities, hospitals, and other healthcare providers. It offers a suite of tools for managing resident care, administrative tasks, and financial operations. If you’re an authorized user, here’s how to access PointClickCare:

Finding the Login Page

There are two main ways to access the PointClickCare login:

  1. Direct Login: Visit the PointClickCare login portal at PCC Login: https://pointclickcare.live/login/. This is the most straightforward method.
  2. PointClickCare Website: Go to the PointClickCare website (https://pointclickcare.live/). Under the “Company” or “Login” section, you should find a link to the login portal.

Logging In

Once you’re on the login page, you’ll be prompted for the following:

  • Org Code: This unique identifier is assigned by your facility or organization.
  • Username: This is your personal login credential.
  • Password: Your unique password for PointClickCare.

Additional Login Options

PointClickCare offers alternative login methods depending on your facility’s setup:

  • Barcode Entry: Some facilities might allow you to scan a barcode instead of entering your username and password.
  • Swipecard Entry: If your organization uses swipe cards for access control, you might be able to use it to log in to PointClickCare.

Forgot Login Credentials

If you can’t remember your username or password, you can’t reset them directly through the login portal. Contact your facility’s IT department or administrator to recover your credentials.

Security Tips

  • Do not share your login credentials with anyone.
  • Be mindful of phishing attempts. PointClickCare will never ask for your login information through email.
  • Log out of PointClickCare when you’re finished using it, especially on shared devices.

PointClickCare Services

PointClickCare is a leading provider of cloud-based healthcare software designed to empower long-term care facilities. Their comprehensive suite of services aims to streamline operations, improve financial health, and ultimately enhance the quality of care delivered to residents.

Core PointClickCare Services:

  • Electronic Health Records (EHR): PointClickCare offers a user-friendly EHR system for managing resident medical records. This enables point-of-care documentation, electronically validated patient visits, and improved care plan organization.
  • Revenue Cycle Management: Their embedded financial tools facilitate tasks like scheduling, billing, claim submission, and payment processing. This integrated approach helps optimize revenue collection and simplifies administrative workflows.
  • Care Planning and Reporting: PointClickCare’s software assists in creating personalized care plans, fostering collaboration among care teams, and generating comprehensive reports. This data-driven approach allows facilities to track resident progress and measure outcomes.

Benefits of PointClickCare Services

  • Improved Efficiency: By automating administrative tasks and centralizing information, PointClickCare saves staff valuable time, allowing them to focus on resident care.
  • Enhanced Care Quality: Effective communication and data sharing between care providers lead to better-informed decisions and improved resident well-being.
  • Stronger Financial Performance: Streamlined billing and revenue cycle management ensure timely reimbursements and improved cash flow.
  • Reduced Paperwork: PointClickCare facilitates a paperless environment, minimizing errors and improving record organization.

Considerations for PointClickCare:

  • Internet Dependency: As a cloud-based solution, PointClickCare requires a reliable internet connection for optimal performance.
  • Reporting Challenges: Some users report difficulty generating specific reports, requiring additional effort to customize and populate data.
  • Customer Support: Response times from customer support have been cited as an area for improvement.

PointClickCare Companion App

The PointClickCare Companion App is a mobile solution designed to streamline the daily tasks of caregivers working in senior living facilities. By offering a user-friendly interface and integrating seamlessly with the PointClickCare cloud-based platform, Companion aims to improve efficiency and accuracy in resident care.

Key Features of PointClickCare Companion App:

  • Unified To-Do Lists and Status: Caregivers can easily view critical tasks for their shift, grouped by time and category. This eliminates confusion and ensures all essential resident needs are met.
  • Immediate Access to Resident Information: Access resident details, including scheduled and unscheduled care services, directly through the app. This eliminates the need for extra paperwork and ensures caregivers have all the information they need at their fingertips.
  • Streamlined Documentation: Document care tasks directly at the point of service, including capturing the time spent on each activity. This reduces paperwork and ensures accurate record-keeping.

Benefits of Using PointClickCare Companion App:

  • Increased Efficiency: Caregivers spend less time managing paperwork and more time delivering quality care to residents.
  • Improved Accuracy: Real-time documentation reduces the risk of errors and ensures complete records.
  • Enhanced Communication: Seamless integration with the PointClickCare platform allows for better communication between caregivers and other staff members.

Who Should Use PointClickCare Companion App

The PointClickCare Companion App is ideal for anyone working in senior care settings, including:

  • Certified Nursing Assistants (CNAs)
  • Home Health Aides
  • Personal Care Assistants
  • Homemakers

By utilizing this app, caregivers can streamline their workflows, improve documentation accuracy, and ultimately provide better care for residents.

Getting Started with PointClickCare Companion App

As the PointClickCare Companion App is designed for use with the existing PointClickCare platform, it’s likely your employer will handle set up and training. If you’re interested in learning more, you can visit the PointClickCare website or reach out to your supervisor.

Key Features of PointClickCare

PointClickCare has established itself as a leader in senior care software, offering a comprehensive suite of features designed to improve care delivery, boost efficiency, and enhance collaboration across the care continuum. Let’s delve into some of PointClickCare’s key features that empower senior care facilities to provide exceptional care:

1. Electronic Health Records (EHR):

At the core of PointClickCare lies its robust EHR system. This centralized platform allows healthcare professionals to access and update a patient’s medical history, medications, allergies, care plans, and progress notes – all in one place. This not only improves care coordination but also reduces the risk of errors and ensures informed decision-making.

2. Streamlined Resident Care Management:

PointClickCare goes beyond traditional EHR by offering features specifically tailored to senior care. Caregivers can utilize tools for:

  • Care planning: Develop and manage individualized care plans aligned with each resident’s needs and preferences.
  • Daily charting: Efficiently document vital signs, assessments, and interventions directly at the point of care.
  • Wound care: Track and monitor wound healing progress with detailed charting and photographs.
  • Continuum of care: Facilitate seamless care transitions between different care settings, ensuring continuity and reducing complications.

3. Medication Management:

PointClickCare’s medication management system promotes medication safety and adherence. Features include:

  • Electronic medication administration: Electronically document medication administration, reducing errors and improving accountability.
  • Drug interaction checks: Flag potential drug interactions before medication administration.
  • Refill management: Generate automatic medication refill orders, streamlining the process.

4. Enhanced Collaboration:

PointClickCare fosters collaboration between various healthcare providers involved in a resident’s care. Features like secure messaging, care team task management, and real-time notifications ensure everyone stays informed and on the same page.

5. Robust Reporting and Analytics:

PointClickCare equips users with insightful reports and data analytics. These tools enable data-driven decision making by providing valuable insights into care quality, resource utilization, and financial performance.

6. PointClickCare Network:

A unique feature of PointClickCare is its extensive network of connected care providers. This network facilitates communication and collaboration between different senior care facilities, home health agencies, and hospitals, promoting a more coordinated care approach.

FAQs about PointClickCare

Here are some important FAQs about PointClickCare:

What is PointClickCare?

PointClickCare is a leading provider of cloud-based healthcare software for acute and post-acute care settings. Their platform helps streamline and improve transitions of care, financial management, and overall patient outcomes. [PointClickCare]

What kind of facilities use PointClickCare?

PointClickCare’s software is used by a variety of healthcare providers, including hospitals, skilled nursing facilities, home health agencies, and rehab centers.

What are the benefits of using PointClickCare?

Some of the benefits of using PointClickCare include:

  • Improved care coordination and communication
  • Streamlined financial operations
  • Enhanced regulatory compliance
  • Better quality of care for patients and residents

Does PointClickCare offer mobile apps?

Yes, PointClickCare offers mobile apps for both caregivers and administrators. These apps allow for easy access to patient information and documentation at the point of care. PointClickCare Point of Care App on Apple Store:

How much does PointClickCare cost?

The cost of PointClickCare varies depending on the size and needs of the facility. They offer a variety of pricing plans to fit different budgets.

Is PointClickCare secure?

PointClickCare takes data security very seriously and uses industry-standard security measures to protect patient information.

How can I learn more about PointClickCare?

You can learn more about PointClickCare by visiting their website [PointClickCare] or contacting their sales team.

Are there any resources available for PointClickCare users?

Yes, PointClickCare offers a variety of resources for users, including training materials, webinars, and customer support. You can also find helpful information on their YouTube channel PointClickCare on YouTube.


PointClickCare offers a comprehensive cloud-based healthcare software platform that empowers healthcare organizations to optimize their operations, strengthen financial management, and ultimately deliver superior patient outcomes. Their focus on interoperability and fostering collaboration across the care continuum positions PointClickCare as a leading solution for both acute and post-acute care providers seeking to navigate the evolving healthcare landscape.